Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Devoted Nurse Aide with advanced understanding of medical terminology and procedures. Energetic and personable with compassionate bedside manner. Excellent ability to communicate with healthcare professionals across all organizational levels. Outgoing Customer Service Cashier with 3-year background in Manager Trainee roles. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

  • Grooming and bathing assistance
  • Medical terminology knowledge
  • Catheter change and preparation
  • Documentation procedures expert
  • Wound care
  • Charting expertise
  • Cash handling accuracy
  • Listening skills
  • Customer service
  • Written and oral communication skills
01/2020 to Current Nurse Aide Commonwealth Assisted Living | Blacksburg, VA,
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Completed connections between callers, departments and professionals.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Managed household budgets and allocated expenditures for groceries, property and home maintenance and bill payments.
  • Managed phone calls from clients during home care visits.
07/2018 to 11/2019 Nurse Aide Commonwealth Assisted Living | Farnham, VA,
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Charted patient blood pressures, temperatures, blood sugar levels and vitals, using PEPID.
  • Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
04/2014 to 01/2019 Manager Trainee Drug Information Association Inc | Emeryville, CA,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained daily record of all transactions.
  • Outlined and directed all new projects for employee teams.
  • Analyzed sales, profits and inventory to identify trends and provide recommendations.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Processed customer sales transactions, adjustments and refunds.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
09/2017 to 12/2017 Sales Associate Wal-Mart | Franklin, WI,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Processed orders through system and coordinated product deliveries.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Education and Training
Expected in 05/2016 High School Diploma | Northview High School , Grand Rapids, MI, GPA:
Expected in Associate of Arts | Grand Rapids Community College, Grand Rapids, MI GPA:

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School Attended

  • Northview High School
  • Grand Rapids Community College

Job Titles Held:

  • Nurse Aide
  • Nurse Aide
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  • High School Diploma
  • Associate of Arts

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