Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Detailed Client Service Professional known for bringing success to organizations through [Type of Skill] and [Type of Skill]. Looking for a new role where an enthusiastic attitude will be highly valued. Technology-experienced Client Service Professional offering over [Number] years working for a business in [Type of Industry]. Focused and enthusiastic with expertise in [Type of Skill] and [Type of Skill]. Organized individual considered dedicated and efficient multi-tasking employee. Excellent [Type] and [Type] skills. Trained in [Area of expertise] and knowledgeable about [Type] client services. Focused Client Service Associate proudly offering a background in [Type of Skill] and [Type of Skill] to ensure client expectations will be exceeded. Courteous and cordial with the desire to contribute to team-based environments. Cheerful [Job Title] with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients first and supporting team needs. Well-organized, flexible and computer-savvy. Enthusiastic Client Service Representative with [Number] years of client interface experience. Well-versed in [Industry] products, services and consumer trends. Skilled in both individual and team roles paired with expertise in training and mentoring new staff on company objectives. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Intuitive professional proficient in call center operations and software. Possessing excellent organizational, communication and multitasking abilities. Ready to leverage [Number] years of [Area of expertise] and [Area of expertise] related experience to boost call center performance figures. Observant Call Center Representative experienced working in call center environments. Skilled at handling various calls while resolving client issues rapidly. Promoted consistently for providing clear customer service in [Language] and [Language]. Versatile [Job Title] skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with over [Number] years of experience working in [Type] retail settings. Amicable call center professional thriving in fast-paced customer service settings. Offering exceptional strengths in [Skill] and knowledge of [Area of expertise]. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in [Product or Service] solutions. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in [Type] product issues with dedication to increasing productivity through close analysis of [Type] tasks. Proven history of increasing customer satisfaction. Hardworking [Job Title] accustomed to fast-paced [Type] call center environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in [Industry] standards and best practices. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in [Type] regulations and procedures.

  • Presentations and public speaking
  • Career advising
  • Policy and procedure improvements
Nurse, 09/2006 to 07/2021
Department Of Health And Human ServicesLincoln, NE,
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Observed and carried out physician and nursing orders.
  • Attended to patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
Camp Advisor, 10/2019 to 06/2021
Mount Pleasant Christian AcademyCity, STATE,
  • Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
  • Assisted with development of best-in-class solutions for internal and external customers.
  • Helped resolve problems by addressing problems analytically and with real-world data.
  • Evaluated problematic issues carefully to develop fully-vetted opinions.
  • Authored well-researched papers defining problems and possible solutions.
  • Promoted business to increase customer base and grow revenue.
  • Conducted due diligence and valuation activities to support informed business decisions.
  • Drafted executive analysis reports detailing profit opportunities and potential risks involved.
H&R Block, 02/2021 to 05/2021
Client Service ProfessionalCity, STATE,
  • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Performed finishing work such as deburring, buffing and polishing surfaces to remove scratches and other imperfections.
  • Upheld all requirements for safety, performance and compliance to keep equipment operational while safeguarding all workers.
  • Operated [Type] equipment in [Type] environment with attention towards safety to avoid workplace accidents.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
High School Diploma: , Expected in 06/2021
Mount Pleasant Christian Academy - United States,

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School Attended

  • Mount Pleasant Christian Academy

Job Titles Held:

  • Nurse
  • Camp Advisor
  • H&R Block


  • High School Diploma

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