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Seasoned Air Transportation Craftsman offering 20years of service in United States Air Force. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented position dedicated to [Area of expertise]. Diligent [Type] professional bringing [Number] years of cargo management expertise to add value to dedicated team. Strong [Software] proficiency with aptitude for accurate and timely document completion. In-depth knowledge of aircraft capacity requirements and proper loading methods. Reliable Intern studying [Area of study] seeks an internship opportunity to expand skills and gain valuable real-world experience.
- Crew leadership
- Critical thinking
- Multitasking abilities
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- Supervision
- Verbal and written communication
- Computer proficiency
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Hazardous Materials Technician, to
University Of Kansas – , ,
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Non-Commissioned Officer in Charge, 09/2013 to 10/2020
Global Aviation Services – Jackson, WY,
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting [Timeframe] reports.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Passenger Service Supervisor, 10/2012 to 10/2013
United Sates Air Force – City, STATE,
- Oversaw ticketing, gate and ramp services.
- Monitored security and maintained operational protocols.
- Managed team member schedules and work assignments.
- Hired, trained and motivated employees to provide exceptional passenger care and support.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Escorted handicapped passengers from terminal to aircraft.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Tagged baggage and routed to appropriate location for loading and screening.
- Announced flight status updates and information about gate changes over PA system.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Mentored office employees on proper administrative procedures and how to use programs such as GATES, keeping operations consistent and efficient for maximum performance.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Senior Air Terminal Information Controller, 10/2010 to 10/2012
United States Air Force, USAF – City, STATE,
- Communicated instructions to pilots through clear delivery and enunciation.
- Carefully monitored movement of ground traffic such as baggage vehicles.
- Utilized communications systems to direct movement of pilots and ground personnel.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Notified airport response personnel to be ready when emergency situations presented.
- Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management.
- Coordinated 4 domestic and international air ambulance flights on monthly basis.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Air Transportation Technician, 04/2010 to 10/2011
United States Air Force, USAF – City, STATE,
- Operated all heavy equipment properly according to employer safety specifications.
- Used both manual and electronic methods to compute aircraft weight and balance.
- Checked placement of cargo and passengers against aircraft restrictions.
- Interpreted cargo and passenger load briefings and reviewed all plans and documentation.
- Followed all preferred work methods, safety policies and procedures per company guidelines while reporting unsafe conditions.
- Reviewed work schedules, performed safety checks on equipment and obtained supplies to perform work and prepare for operations.
- Coordinated and unloaded transport items to staging areas in warehouses with forklifts and [Equipment].
- Met required productivity and accuracy standards per location and company guidelines.
- Inspected incoming trailers at loading dock for adherence with company quality standards.
- Performed damage control checks on items received and contacted supervisors about removing items according to company policies.
- Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
- Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
- Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo.
- Trained new employees in areas such as safety procedures or equipment operation.
- Provided detailed training and mentoring for each new team member, including safety protocol workshops, to optimize performance and productivity of all crew members.
- Optimized space usage when loading cargo and baggage into aircraft compartments.
- Achieved optimal balance by loading cargo in accordance with accurate calculations of aircraft center of gravity and specific flight requirements.
- Determined quantity and orientation of cargo and computed aircraft's center of gravity.
passenger van, to
– , ,
- Maintained contact with units on assignment to provide further assistance and support when needed.
- Tracked call logs and shift data to enter into computer system.
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing and tracking of 3 fleet vehicles.
- Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards and weather conditions.
- Trained 4 new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 30 %.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Coordinated repairs to vehicles to maintain fleet operations.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Received new orders, prepared documentation and assigned personnel.
Associate of Science: Flight Instruction, Expected in
Dodge City Community College - Dodge City, KS
GPA:
National Agricultural Aviation Association
Aircraft Owners and Pilots Association Member
Rotary To Airline Group Affiliate
Hazardous Materials Technician (expired)
Hungarian:
Professional Working
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