Detail-oriented and knowledgeable woman skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with medical experience and fastidious nature dedicated to optimal care. Working in the medical field and preforming medical research are some aspirations.
Telephonic Client Support
Medical Office Management
NMT Student Worker, 05/2019 to Current
Academic Affairs and Research, Socorro, NM.
Greeting and direct customers to appropriate departments.
Handled calls to address customer inquiries and forwarded them to an appropriate department.
Worked with professors to understand needs and provide services.
Transported documents to desired locations.
Monitored NMT websites and fixed/created web pages using OU Campus.
Secretary, 05/2016 to Current Back Pain Relief Chiropractic – Artesia, NM
Greeted and directed clients.
Took payment and billed insurance through Vericle.
Balanced daily bank deposits and updated Excel spreadsheets to track, analyze, and report on performance and sales data.
Answered incoming calls, scheduled appointments and provided follow-up calls to clients.
Entered client data into Vericle and updated accounts frequently to keep medical records current.
Sorted, opened and routed incoming deliveries.
Taught stretches, took vitals, and performed preliminary procedures such as mechanical traction and electro stimulation.