night shift warehouse supervisor resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highlights of Qualifications Assertive leader, as well as change agent who interacts effectively with multiple levels of people and situations. Recognized for consistently executing solid planning and quality assurance skills to analyze processes and proposing solutions for projects. Proven Leader- ready to assume any responsibility. Reputation for dependability and credibility. Demonstrates a fair unbiased treatment of peers and employees. 11 years of management experience. 14 years of foodservice experience.

Pallet Jack certified
    *Double pallet jack
    *Single pallet jack

Forklift certified
    *Sit-down style
    *Reach style

Yard  Mule
    *Able to move trailers using a 
      yard mule

Working Knowledge
*OSHA Standards

*Hazard Analysis and Critical Control  Point (HACCP)

*Food Safety and Security

*Good Manufacturing Practices (GMP's)


Work History
07/2013 to Current Night Shift Warehouse Supervisor Interchange Group | Mount Jackson, VA,
  • I help facilitate training of new hired employees (This also includes fellow members of supervision and members of senior management).
  • I conducted one on one coaching sessions with all members of the night shift staff (This includes performance management, service level review, attendance monitoring and developmental improvement planning, and administering discipline).
  • I manage weekly scheduling and staffing needs in each sub-department (Freezer, Cooler, Dry and support) on a daily basis.
  • Perform customer audits to ensure accuracy during the selection method, overseeing load guidelines to promote a quality product during the time of delivery, and reviewing billing procedures to eliminate inaccurate charges.
  • I am responsible for completing and submitting payroll on a by weekly basis. This duty is composed of incorporating vacation, sick pay, bereavement, military pay, worker's compensation pay and incentive pay along with managing weekly hours.
  • I also oversee technical support for our warehouse department by problem solving most issues that occur with our voice aided selection tool (Voxware).


07/2007 to 07/2013 Night Shift Warehouse Manager Wayfair Llc | Port Wentworth, GA,
  • Performed interviews and hiring of staff.
  • Managed 38 associates which consisted of two supervisors, two night clerk, a night dispatcher, a truck spotter and warehouse workers.
  • Worked with AS400 based programs (Foodstar and DEV400), APT, Voxware and other computer programs.
  • Involved in HACCP committee, Shrink committee and the Safety committee.
  • Implemented work flow scheduling.
  • Developed recognition programs.
  • Improved production, without sacrificing accuracy.
  • Empowered associates to be motivated for self development.
  • Implemented systems of checks and balances to improve daily warehouse operations.
  • Reduced error ratio from 5 per1000 cases shipped to a little less than 1 per 1000 case.
  • Active role in IAB Audits and Subway Brand Audits.
05/2006 to 07/2007 Transportation Operations Manager Rooms To Go | Martinez, GA,
  • Maintain dispatch schedule which directly relates to the centers On-Time Delivery.
  • Managed nearly 70 Driver specialists.
  • Functional roles in Safety training.
  • Worked with Xata, Trucks and Rods computer programs.
  • Real-time crisis management - involves controlling and minimizing variables which are detrimental to the success of our Driver specialists.
  • I have experience in routing and truck building.
04/2004 to 05/2006 Warehouse Operations Manager C&S Wholesale Grocers | Hammond, LA,
  • Maintain the integrity and credibility of the Warehouse Management Team.
  • Supervised a crew of 65 Warehouse specialists.
  • Worked with Genesis, Spyview, Argent (APT), and RF inventory control computer programs.
  • Helped in a few major transitions for the company
2001 to 04/2004 Warehouse Order Selector McLane Foodservice | City, STATE,
  • Raised the expectations of our customer base by maintaining accuracy, quality of service and high productivity.
  • Received company's award for Selector of the Year Runner-Up, 2003.
  • Developed Excellence in training of new hire teammates.
  • Exhibited strong work ethic, professional behavior, superior leadership ability, and fundamental beliefs and values key to successful transitions into supervisory positions.
Expected in Current Certificate in Medical Diagnostic Sonography | Medical Sanford Brown College, Dallas, TX GPA:
Expected in 2000 | McNeese State University, Lake Charles, LA GPA:
  • Professional Activities & Awards Involved in the Voxware development and implementation committee.
  • Part of the Performance Foodservice leadership development and succession plan training group.
  • McLane Leadership School- Temple, TX.
  • Pure Safety Training- programs designed to promote proper handling and precautions of items in a sanitary foodservice environment.
  • Zenger-Miller Training Courses.
  • Coach of the Year both in Transportation Department and Warehouse Department.


Additional Information
  • Interests Reading, basketball, football, traveling, fishing, golf, intellectual and cultural enriching activities, and lifting weights.

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Resume Overview

School Attended

  • Sanford Brown College
  • McNeese State University

Job Titles Held:

  • Night Shift Warehouse Supervisor
  • Night Shift Warehouse Manager
  • Transportation Operations Manager
  • Warehouse Operations Manager
  • Warehouse Order Selector


  • Certificate in Medical Diagnostic Sonography

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