Enjoys working as part of a team to achieve sales goals. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Successful at building a strong customer following, thus increasing repeat business.
Cash register familiarity
Basic administrative knowledge
Superior organization ability
Strong work ethic
Outstanding interpersonal skills
Staff training and development
Night Monitor, 10/2012
to Current Youth Villages – 3310 Perimeter Hill Dr. Nashville,
Promoted good behavior by using the positive reinforcement method.
Organized small groups of children while transitioning to and from outdoor play.
Maintained daily records of children's individual activities, behaviors, meals and naps.
Visually monitor children throught the night. To make sure they are safe and make sure there is no miscondut.
Correction Officer, 04/2007
to Current Correction Corporation of America – 5115 Harding Place Nashville,
Prepared, processed and maintained forms, reports, logs, records and activity journals. Investigated attempted escapes and conducted searches for escaped inmates.
Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
Issued cleaning supplies, comfort items, laundry and all basic meals.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Office Manager, 03/2006
to 04/2007 TitleMax of Lebanon – 1106 West Main St, Lebaon,
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Engaged with customers in a sincere and friendly manner.
Prioritized helping customers over completing other routine tasks in the store.
to 11/2006 Two River Ford Car Dealership – 76 Belinda Pkwy, Mt. Juliet,
Wrote sales slips and sales contracts.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Built relationships with customers to increase likelihood of repeat business.
Follow up with potential customers
Printer Operator, 07/1995
to 11/2004 Rock-Tenn Folding Carton Company – 302 Hartmann Dr, Lebanon,
Operate 6 stataion printing press
Train new technicians
Maintance of printing press
High School Diploma: Basics,
1987 Lebanon High School - 500 Blue Devil Blvd, Lebanon,
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.