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Night Audit Manager Resume Example

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NIGHT AUDIT MANAGER
Professional Summary

Reliable, dependable, and creative professional offering top-notch customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of follow instructions and executing orders and training in customer service. Motivated to learn, grow and excel in any industry I set my mind to. I feel I can learn, accomplish or excel at any task with hard work and dedication. I am upbeat and successful at promoting positive relationships between management and associates. I have experience in different areas of careers and use all my combine knowledge to do my best at completing any task I take on. I have received awards at different places of employment for my performance as an employee. I feel I would be an asset to your company with my hard work, dedication, and creativity.

Skills
  • Guest Services
  • Cleaning
  • Product Knowledge
  • Product Sales
  • Organization
  • Customer service
  • Supervision
  • Problem resolution
  • Communications
  • Project organization
  • Team building
  • Data Entry
  • People Skills
Education
High School DiplomaSalmon River High SchoolCity, State
Accomplishments
  • Working at Walmart #0052 I received Employee of the Month for 3rd shift one month after being hired and then again 6 months later. May 2013 & November 2013
  • Working at Gatlinburg Falls Resort in May 2019 I booked 25% of the calls I received.
  • Managed team of 4 staff members.
Work History
Night Audit ManagerMar 2019 - Jun 2020
Company NameCity, State
  • Keep records organized and easily searchable.
  • Monitored 4-employee team while handling day-to-day situations.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Applied mathematical abilities on daily basis to calculate and check figures.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Managed complex projects under direction of senior management to meet deadlines and budget limitations.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Assisted day staff by completing daily tasks and assignments.
  • Trained and supervised a team of 4 night audit employees on best practices and procedures for completing assigned tasks.
Retail Sales AssociateJul 2019 - Jun 2020
Company NameCity, State
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approachto understand customer needs and recommend relevant offerings.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers by answering questions and fulfilling requests.
  • Greeted customers, helped locate merchandise and suggested suitable options.
Waitress/Prep CookJan 2019 - Mar 2020
Company NameCity, State
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Prepared food items by following recipes and product directions.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Arranged supplies and equipment between storage and work areas.
  • Maintained high level of efficiency in fast-paced work environment.
Overnight StockerApr 2013 - Jun 2014
Company NameCity, State
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Unloaded arriving product stock and moved to store display areas.
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Resume Overview

School Attended

  • Salmon River High School

Job Titles Held:

  • Night Audit Manager
  • Retail Sales Associate
  • Waitress/Prep Cook
  • Overnight Stocker

Degrees

  • High School Diploma

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