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Nexgen Home and Senior Care Resume Example

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NEXGEN HOME AND SENIOR CARE
Summary

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill]. Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification]. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. [Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. Outstanding Personal Assistant provides excellent support to busy business professionals on administrative and family tasks. Detail-oriented professional with high degree of attention to accuracy. Expert in [Software], invoicing and multi-tasking. Friendly Personal Care Aide with proven history of working closely with patients, families and doctors for comprehensive [Type] patient care. Dedicated to compassionate, detailed and individualized plans for long-term success. Expert in [Skill] and [Software]. Energetic, motivated [Job Title] with highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Kindhearted healthcare aide with [Number] years in home nursing care. Accurate when administering treatments and medications such as [Type] and [Type] to patients. Friendly when interacting with patients to provide companionship and professional care services. Compassionate Personal Care Aide with [Number] years of experience working with [Type] patients. Known for providing individualized and thorough care and dedicated to long-term patient success. Skilled at [Skill] with training in [Software] and [Area of expertise]. Multi-talented Personal Care Aide with [Number] years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, [Task] and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Accurate, assertive and adaptable Personal Assistant effective at multitasking in challenging situations. Committed to meeting critical deadlines. Ready to provide indispensable aid in completing [Task] to provide [Result]. Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in event planning and household administration. Detail-oriented [Job Title] skilled in assisting clients with daily living activities, transportation and maintaining overall well-being. Offering [Number] years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Holds superior record of patient dedication and commitment by promoting comfort and quality care. Compassionate [Job Title] certified in [Area of Certification] and [Area of Certification]. Accommodating and respectful professional with over [Number] years of hands-on experience providing companionship and emotional support to patients. Proficient in documenting vital statistics and health metrics. Observant [Job Title] with [Number] years of experience providing heartfelt care to over [Number] residents per shift. Certified in [Area of Certification] and [Area of Certification]. Compassionate and service-oriented individual well-educated in medication administration and schedule management. Committed Healthcare professional bringing [Number] years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Skilled in assisting with daily living activities and meal preparation with passion for community contribution. Reliable Care Provider with [Number] years of experience providing exceptional patient care in home environments. Passionate about fostering patient progress through teaching sustainable habits for health and wellbeing. Focused dedication to patient safety, wellness and happiness. Veteran [Job Title] proficient in mobility assistance, personal hygiene support and housekeeping. Monitor medical conditions and work with skilled healthcare providers to optimize care. Focused on providing comfort and emotional support while meeting all physical needs. Friendly professional commended as physically strong, patient individual with calm demeanor. In-depth understanding of medical terminology, medical tools and equipment operations, including [Type] and [Type] equipment operations. Committed to providing top-notch care to disabled, impaired and chronically ill individuals. Dedicated individual experienced in working with patients suffering from [Type] and [Type] disabilities and ailments. Talented at assisting patients with daily living tasks, including [Task] and [Task]. Committed to improving overall patient well-being and health through personal care and interactive engagement. Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities. Dependable [Job Title] with [Area of certification] qualification and [Number] years of related experience. Knowledgeable about basic resuscitative techniques and vitals monitoring. Skillfully provide personal and mobility assistance to diverse patients.

Skills
  • Client safety and first aid
  • Care plan management
  • Quality program protocols
  • Client documentation
  • Business correspondence
  • AR/AP
  • Physical therapy
  • AS/400
  • Client satisfaction
  • Meal preparation
  • Proper phone etiquette
  • Wound care
  • Coordination skills
  • Spreadsheet management
  • Administrative support specialist
  • Cash management experience
  • Medication administration
  • Housekeeping
  • Sage 50 US proficiency
  • Database management
  • Compassionate client care
  • Knowledge of state regulations
  • Case management experience
  • Behavior redirection
  • Community activities
Experience
Nexgen Home and Senior Care
Cedar Park , TX
Amita Health/Jul 2018 to Current
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with meal planning to meet nutritional plans.
  • Laundered clothing and bedding and changed linens two times per week to prevent spread of infection.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Administered necessary medications as directed by care plan.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored and reported clients' progress.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Worked with supervisory medical staff to review cases and improve care.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Transported patients to and from medical, dental and personal care appointments.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Improved patient outlook and daily living through compassionate care.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
Certified Sterile Processing Technician
City , STATE
Daryl K. Hoffman M.D. Plastic Surgery/Sep 2017 to Jan 2019
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including [Task] and [Task].
  • Collaborated with others to discuss new [Type] opportunities.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Leveraged [Software] to input and compile data gathered from various sources.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
Technic
City , STATE
Suba Technology/May 2005 to Mar 2008
  • Supported [Type] customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
  • Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
  • Supported customers with online billing, access and account issues.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
  • Assessed [Type] and [Type] issues to determine appropriate troubleshooting methods for remediation.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Reviewed current hardware and software and recommended modifications to increase system speed.
  • Consistently responded to customer service emails within standard window for optimal response.
  • Tested performance, functionality and security of network systems, individual workstations and peripheral devices.
  • Devised incisive workarounds and resolutions for [Type] problems.
  • Increased number of resolved job tickets by [Number]% over previous year.
  • Served as level-three support escalation point for [Number]-member distributed support staff.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Developed training materials, conducted webinars and authored wikis for user training and support use.
  • Provided onsite IT and AV technical support for [Number] staff members.
  • Drafted whitepapers, user manuals, implementation documentation and support base entries to reduce customer tickets and customer service expenses and enable support team to solve customer queries effectively.
  • Managed IT setup and service requests for hardware, [Software] and [Software] for local and remote users.
  • Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
  • Implemented system security and data assurance software including [Software] and [Software].
  • Researched, resolved and followed up on [Type] and [Type] customer issues, earning [Number]-star customer review rating.
  • Processed average of [Number] inbound and outbound technical support calls.
  • Responded to [Number] individual tickets every week to provide end-user support on [System] and [Software].
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Created robust end-user self-service tools and documentation for [Software] support.
  • Implemented [Type] and [Type] techniques for conducting routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Issued [Type] software license codes to new and existing customers for [Software] and [Software] bundles.
  • Monitored service orders to completion and closed service tickets.
  • Worked with [Number] customer service supervisors to resolve [Number] customer concerns on [Timeframe] basis.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Advised customers and users on required maintenance practices for diverse software systems to support OEM warranty requirements and industry best practices.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Troubleshot [Type] and [Type] hardware issues and worked with service providers to facilitate repairs for end users.
  • Provided real-time support to everyday users of [Product or Service].
  • Directed account management and customer training on company technical software and tools for new accounts and new users.
  • Diligently followed up with customers about existing orders, informing on status and responding to questions.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Built and maintained successful relationships with service providers, vendors, dealers and consumers.
  • Assisted online users via live chat, web conference and phone to resolve issues related to [Software] and [Software] use and access.
  • Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
  • Observed system functioning and entered commands to test different areas of operations.
  • Assisted customers with [Type] and [Type] technical issues via email, live chat and telephone.
  • Maintained records, logs and lifecycle documentation of [Type] work requests.
  • Installed software updates and vulnerability patches on [Type] servers to prevent possible threats from penetrating networks.
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
  • Delivered on-site technical support following [Software] implementation and worked with managers to suggest product upgrades and changes.
  • Assessed customer bug reports and enhancement requests and prioritized development to streamline response.
  • Boosted [Type] sales through customer education, competitor knowledge and strategic upselling techniques.
  • Managed user profiles, security access and shared file structures.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed improvements in processes.
  • Up-sold additional technical and [Type] services to new and existing accounts, resulting in [Number]% increase in [Timeframe] revenues.
  • Developed and maintained technical expertise in [Area of expertise] and [Area of expertise].
  • Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
  • Mentored other technical engineers and support professionals to provide professional development and skill enhancement.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Created new accounts, reset passwords and configured access to servers and file management software for users.
  • Resolved record-breaking [Number] of support tickets following major system malfunction within [Timeframe].
  • Identified opportunities to upsell technical products and services, boosting revenues by [Number]% to existing accounts.
Education and Training
Certified Sterile Processing Technician: Medical AssistingNursing Builder AcademyJun 2017City
Bachelor of Science: Computer EngineeringAdamson UniversityOct 1997City
Additional Information

I have worked as a volunteer for more then 200 hours at Santa Clara Valley Medical Center that's located at 751 S Bascom Ave, San Jose, CA 95128. I started to volunteer at October 2018 up to June 2019.

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79Average
Resume Strength
  • Completeness
  • Length
  • Strong summary

Resume Overview

School Attended

  • Nursing Builder Academy
  • Adamson University

Job Titles Held:

  • Nexgen Home and Senior Care
  • Certified Sterile Processing Technician
  • Technic

Degrees

  • Certified Sterile Processing Technician : Medical Assisting
    Bachelor of Science : Computer Engineering

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