newborn hearing screener site coordinator resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Skilled at communicating, organizing and solving problems to raise the stature and rankings of a facility. I'm a person who proudly maintains a highly productive, efficient and quality-driven environment at all times. I am smart, genuine, and most importantly, determined to succeed.

Work History
01/2019 to 08/2020
Newborn Hearing Screener Site Coordinator First Hospitality Group Inc Findlay, OH,
  • Performed hearing screens on newborns in parent's room (unless conditions do not permit) using guidelines and protocols established and approved by management.
  • Organized, managed, and tracked computer-based data in a timely and accurate manner, including but not limited to, completing payroll templates, uploading data, completing monthly statistics, and monitoring and fixing edit reports.
  • Provided technical assistance and identified hardware and software solutions
  • Responsible for state reporting of hearing screen results.
  • Interfaces professionally and timely with parents, hospital personnel, physicians, and management as needed.
  • Responsible for facilitating refer process for all referred babies, including submission of all necessary documents to management and entering information in Soundata, as well as developing rapport with both refer families and local ENT/audiologists.
  • Problem solves, documents and resolves screening issues within the program in a timely manner.
  • Hires, performed initial and ongoing training to hearing screeners as needed and follows all relevant protocols for screening personnel.
  • Monitored and ensured employee files are up-to-date at all times and ensures all employees are in compliance with MEDNAX requirements as well as facility, OSHA, HIPPA, and The Joint Commission requirements.
  • Monitored inventory of supplies as needed and communicates necessary adjustments to the Regional Manager/Regional Coordinator.
  • Submitted all expense invoices for payment on a timely basis.
  • Maintained hearing screen equipment, including annual calibrations, and notified appropriate vendor and management of any issues.
  • Hold routine staff meetings.
  • Performed other duties as requested.
02/2018 to 11/2018
Guest Service Representative Centene Corporation Reno, NV,
  • Created and maintained a safe, comfortable, confidential, patient centric environment for all of our guests and visitors.
  • Provided visitor support and management for all of our guests which included: answering phones and managing Cisco phone escalations as appropriate for the patient units; Greeting, as well as oversight of volunteer escort for guests on the CCU/ICU units.
  • Monitored the central terraces and public areas on each unit, including consistent reinforcement of visitor guidelines.
  • Actively participated in providing excellent customer service that exceeded the expectations of staff, patients and guests.
  • Solved issues that arise for guests and provided Service Recovery as needed.
  • Spoke and read English at a level that is sufficient to satisfactorily perform the essential functions of the position.
  • Used standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, Powerpoint, internet, e- mail).
  • Computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations
08/2016 to 02/2018
Health Educator Vista Community Clinic City, STATE,
  • Counseling on different birth control methods, sexually transmitted diseases, and emergency contraceptive pills.
  • Continually maintained and improved the company's reputation and positive image.
  • Encouraged creative thinking, problem-solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Coordinated the allocation of nursing service equipment and supplies within the facility and established guidelines for efficient, economical use.
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Skillfully developed departmental goals, objectives, standards of performance, policies, and procedures.
  • Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Maintained good communication between department heads and medical staff.
  • Deductive & Inductive Reasoning
  • Effective Communicator
  • Software Proficiency
  • Respect & Support
  • Strategic Planning
  • Logical & Critical Thinking
  • Management
  • Ethics & Accountability
  • Commitment
  • Research & Analysis
  • Collaboration & Teamwork
Expected in 05/2021
Bachelor of Arts:
California State University - San Marcos - San Marcos, CA
  • Majored in Criminology and Justice Studies
Expected in 06/2017
High School Diploma:
Escondido High School - Escondido, CA
  • First Aid/CPR
  • The National Society of Collegiate Scholars
  • Family Planning Health Educator Training
  • Python Data Structures
  • Introduction to Computer Science and Programming Using Python
  • Computing in Python I: Fundamentals and Procedural Programming
Volunteer Work

Alabaster Jar Project

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Resume Overview

School Attended

  • California State University - San Marcos
  • Escondido High School

Job Titles Held:

  • Newborn Hearing Screener Site Coordinator
  • Guest Service Representative
  • Health Educator


  • Bachelor of Arts
  • High School Diploma

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