LiveCareer-Resume

new car sales manager resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Skills
  • Complex project negotiations
  • Financial records analysis
  • Lead generation
  • Market intelligence
  • Sales process engineering
  • Market and competitive analysis
  • Rapport and relationship building
  • Profit and revenue-generating strategies
  • Compelling leadership skills
  • Service-driven sales
  • Sales territory growth
  • Recruiting and hiring
  • Multidisciplinary team leadership
  • Cross-cultural sales background
  • Sales tracking
Education and Training
Western Connecticut State University Danbury, CT Expected in 08/2003 Bachelors : Biology, Psychology - GPA :

Recognized by the National Honors Society for Scholastic Achievement Recognized by the Dean for a 4.0

  • NHSSA Member
  • Minor in Psychology
  • Dean's List Honoree
  • Major in Biology
Farmington High School Farmington, CT Expected in 07/2002 High School Diploma : - GPA :
Experience
Ed Napleton Automotive Group - New Car Sales Manager
West Palm Beach, FL, 03/2020 - Current
  • Mentored employees to help achieve sales and CSI objectives.
  • Developed and executed strategies to improve new vehicle sales.
  • Completed extensive product line training to increase sales and render improved services to customers.
  • Maintained vehicle selection, pricing and specials on website and social media.
  • Leveraged CRM database to drive customer contacts, appointments and sales.
  • Engaged customer base to drive retention across departments.
  • Effectively wholesaled and marketed vehicle production .
  • Supported sales team members to drive growth and development.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Using Route One and Dealertrak to submit and rehash deals with various banks
  • Establishing new systems in order to enhance sales experience i.e. First Up, CarMax, KBB instant trade value, Trade In Valet, Automotive Mastermind, Give Me the Vin and etc.
  • Establishing new relationships with vendors to Increase volume and gross PRU i.e. Rosh Performance, Summit Racing, and Black Widow
  • Becoming a Top 5 Grossing and Volume desk manager in all of Berkshire and Hathaway Automotive
  • Most importantly training and retaining new people and nurturing them to become successful salespeople i.e. One on one’s, EMI’s, A & B shift warm-ups, CRISP for follow up (Contact, request an appointment, invite, and pursue) and etc.
Acura Of Sugarland - New Car Director
City, STATE, 11/2018 - 02/2020
  • Gained market share in new sales performance through aggressive team training.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Increased sales from various channels.
  • Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
  • Leveraged rapport with key retail account leadership to up-sell vendor partnerships.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
  • Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Created presentation materials for sales, customer relations, and management purposes.
  • Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Created and delivered in-depth sales presentations to potential customers.
Dan Perkins Subaru - Sales Manager, Internet, Manger, Sales & Leasing Consultant
City, STATE, 04/2013 - 06/2017
  • Responsible for the set up and creation of a new and successful BDC Department
  • Creating new and inventive templates in the pursuit of increased internet sales and floor traffic
  • Sourcing new media in the related fields to further promote floor and online traffic
  • The designation of a new delivery processes to promote an increase in CSI, repeat and referral clients
  • Buying and appraising vehicles
  • Becoming the number one sales person in the USA four years in a row (supporting documents available)
  • Reviewing all company records for gross profit per unit (front/Back end), overall monthly gross, overall yearly gross, overall monthly unit sales (74 units), overall yearly units (504 total new and used)
Bertera Subaru - Sales Manager, Sales Manger, Sales & Leasing Consultant
City, STATE, 05/2011 - 04/2013
  • Developing new methods of interpersonal communications skills on the road to completing a sale
  • Utilizing various marketing tools to create innovative email templates to further unit sales
  • Developing and maintaining contacts with numerous marketing agencies to promote our dealership i.e
  • Cars.com, auto trader, etc
  • Training new recruits in the use of crm systems and other automotive tools designed to increase vehicle sales i.e
  • Vauto, KBB, NADA, etc
  • The achievement and maintenance of a healthy csi score
  • Guiding customers through the delivery processes and ultimately the sale of backend products
  • Guiding various customers to the sale of used vehicles
  • Purchasing of used vehicles through various channels and locations
  • Responsible for the sale of vehicles via eBay
  • Ascertaining approvals through various banks using different systems
  • He formation of a business relationship with various vendors
  • Responsible for maintaining business accounts and payroll
  • Responsible for creating and tracking effective advertising techniques with a limited budget
  • Achieving the “Summit Salesperson” award and ranked 3rd in New England
Champion Motor Cars LLC - Owner and or Operator
City, STATE, 04/2010 - 04/2011
  • Guiding various customers to the sale of used vehicles
  • Purchasing of used vehicles through various channels and locations
  • Responsible for the sale of vehicles via eBay
  • Ascertaining approvals through various banks using different systems
  • He formation of a business relationship with various vendors
  • Responsible for maintaining business accounts and payroll
  • Responsible for creating and tracking effective advertising techniques with a limited budget
  • Helping customers through the delivery processes and ultimately the sale of backend products
  • Asking sure vehicles become retail ready i.e
  • Mechanical work, body shop, etc
  • Attending and completing F&I workshops along with other management courses
  • Ascertaining a dealers license and all associated state and federal obligations associated with this complicated processes
  • Charged with the guidance of Credit Acceptance Corporation (CAC) and other sub-prime applicants
  • He registration of all vehicles sold
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Suburban Subaru Vernon - Sales and Leasing Representative
City, STATE, 09/2007 - 05/2010
  • Guiding various customers to the sale or lease of a new or used vehicle
  • Assisting general manager in the purchase of used vehicles through various channels and locations
  • Responsible for the sale of vehicles via eBay
  • Ascertaining approvals through various banks using Dealer Track Systems
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Rally Subaru - Sales and Leasing Representative
City, STATE, 08/2005 - 09/2007
  • Guiding various customers the sale or lease of a new or used vehicle
  • Assisting Owner in the purchase of used vehicle though various channels and locations
  • Ascertaining approvals through various banks using Dealer Track Systems
  • Guiding credit challenged customers though the Credit Acceptance Corp program
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Contacted and followed up with tenants on renewal notices.
Yeshiva School Of Medicine - Research and Laboratory Technician
City, STATE, 07/2003 - 08/2005
  • DNA digestions and replication studies
  • Post doctorate training in the use of equipment and laboratory procedures
  • Surgical studies of small rodents
  • Hematological studies of Drosophila melanogaster and Peromyscus pseudocrinitus
  • Wrote, evaluated and updated laboratory documentation and standard operating procedures.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Supplied quality control data for regulatory submissions to support corrective actions.
  • Managed departmental inventory and supply ordering.
  • Processed hematology and chemistry samples.
  • Employed scientific methods to promote quality of collected samples and stored specimens.
Yale Medical Center - Research and Laboratory Technician
City, STATE, 06/2002 - 07/2003
  • Managed departmental inventory and supply ordering.
  • Processed hematology and chemistry samples.
  • Designed research and experimental studies and executed research techniques, tests and assays.
  • Wrote, evaluated and updated laboratory documentation and standard operating procedures.
  • Recorded, reported and posted specimen results in company software.
  • Performed data entry tasks and utilized statistical analysis programs to find data trends.
  • Coordinated with other scientists to qualify developed assays, authored qualification protocols to maintain upstream demands and wrote standard operating procedures.
Languages
Farsi :
Native/ Bilingual
Negotiated :
English :
Full Professional
Negotiated :

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Resume Overview

School Attended

  • Western Connecticut State University
  • Farmington High School

Job Titles Held:

  • New Car Sales Manager
  • New Car Director
  • Sales Manager, Internet, Manger, Sales & Leasing Consultant
  • Sales Manager, Sales Manger, Sales & Leasing Consultant
  • Owner and or Operator
  • Sales and Leasing Representative
  • Sales and Leasing Representative
  • Research and Laboratory Technician
  • Research and Laboratory Technician

Degrees

  • Bachelors
  • High School Diploma

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