Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Cleared for Top Secret Information and granted access to Sensitive Compartment Information (SCI) by the Air Force Central Adjudication Facility (AFCAF) based a Single Scope Background Investigation which was completed on 21 January 2009. Results oriented leader with 15 plus years of diverse experience in global, strategic and tactical telecommunications. Talent for working efficiently under pressure and stress in busy atmosphere. Adept to handling confidential information and situation with discretion. Particularly adept at problem identification, research, analysis and resolution. An innate ability to develop loyal and cohesive staffs dedicated to the task at hand. Extremely well versed in personnel management, strategic and project planning and training.

  • Effective team leader
  • HAZMAT handling
  • Fiber Optics and STP/UTP Cabling Troubleshooting and support
  • Quality Assurance Evaluator
  • Training and Support Planning
  • Networking Printing
  • Multi-Function Workstations (MFW)
  • VOIP Telephony
  • Virtual Private Networking (VPN)
  • Video Teleconferencing (VTC) setup and coordination
  • Dynamic Host Configuration Protocol (DHCP)
  • Network Infrastructure Assistant Shop Lead
  • LAN/WAN Topology
  • TACLANE/FASTLANE Technical Support
  • Secret Internet Protocol Router Network (SIPRNet) Support
  • Layer 2 & 3 Switching
  • Networking Printing
  • Microsoft Office Suites
  • MS Active Directory
  • Hardware Support
  • Switches & Routers Support
  • Remedy
Network Infrastructure Technician, Node Site Coordinator, Asst Shop Chief for Network Infrastructure, 03/2008 - 05/2014
Farnsworth Group Inc Indianapolis, IN,

Planned, organized and sustained maintenance activities for CAFB network supporting worldwide AEF/RPA/SOF mission taskings. Provided network services to the 27th Special Operations Wing, 14 tenant units and 70K acre practice bombing range. Sustained 271 cryptographic assets, valued at $2.4M, enabling secure communication for 5.8K users and 13 tenant units. Led Circuit Actions, responsible for coordinating Authorized Service Interruptions (ASIs), maintaining 113 DISA circuits which supports the $16.1M Cannon AFB Metropolitan Area Network. Developed technical solutions for network systems & coordinates actions with AFSOC project managers, Defense Information Systems Agency (DISA) and Defense Information Infrastructure agencies.

Network Infrastructure Technician, Node Site Coordinator, 09/2006 - 03/2008
Air Force City, STATE,

Responsible for fault isolation, configuration management, accounting, performance and security management of voice, video data communications supporting the 36th Wing, 12 associate units and 4 detachments. Maintained a $20M network infrastructure comprised of the Combat Information Transport System, Global Command and Control System, Non-secure Internet Protocol Router Network (NIPRNet), Secure Internet Protocol Router Network (SIPRNet) and the Theater Battle Management Core-Unit Level. Engineered technical solutions and configured network equipment for new mission requirements. Responsible for coordinating and performing hardware installation and maintenance on the Local Area Network (LAN) and the Wide Area Network (WAN).

Telecommunication Technician, 08/2004 - 08/2005
Air Force City, STATE,

Maintains and operates a Technical Control Facility (TCF) that provides direct mission support to PACAF, 7th Air Force, and the 8th Fighter. Coordinated TCF operations & maintenance with the Defense Information Systems Agency (DISA) and Defense Information Infrastructure agencies. Coordinated network restoral of Kunsan’ s Metropolitan Area Network with the PACAF Network with the PACAF Network Operations Center and Air Force Network Operation Center. Supervised the installation, fault isolation, restoral, and provisioned of all base circuits and tactical communication equipment. Conducted tests and monitored performance of DISA and Kunsan network equipment by utilizing advance hardware software tool. Reported monthly trend analysis data for all circuits, links and trunks that traversed Kunsan TCF to the Field Control Office.

  • AF Communications - Computer Systems Control Technical School, Keesler AFB, (1999)
  • CCNA BCS Course (2007)
  • CCNA ICND 1 & 2 Course (2007)
  • AF Network Infrastructure Course, Keesler AFB, (2008)
  • Security + Certification, COMPTIA, (2010)

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    • Network Infrastructure Technician, Node Site Coordinator
    • Telecommunication Technician


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