Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Network Administrator with a multitude of skills and experience in installing CATV headend and infrastructure equipment, designing media ads and web page content, engineering system layouts for capital projects, supervising and inventory control management, cost analysis and purchasing, product research and account administration.


Strong troubleshooting and organizational skills, well versed in working with others with a great appreciation of customer service, highly detail oriented, strong skills in management, supervision, administration processes, inventory and space control, technical and graphical design, data entry and analysis.


Documented and maintained the campus' CATV network. Creating plant diagrams, spreadsheets, along with researching and installing equipment upgrades in addition to programing campus channels.

Updated all headend equipment to a digital receiving system, along with upgrading the copper network to a fiber based system.

Planned, designed and implemented a pathway for the School of Communications' student operated TV channel to broadcast on the campus' CATV network.

Involved with designing and maintaining the broadcast connectivity backbone for the campus' recently built Football and Soccer stadiums.

Took over the department's material inventory and space management, overhauling, reorganizing and reducing overhead and unnecessary stock.

Became administrator of University's wireless cell accounts, dealing with multiple departments on campus, advising individuals on equipment and plans, keeping detailed records and spreadsheets to track services and costs.

Assigned to supervise the department's student repair crew, improving the application, selection, training and day-to-day processes.

Managed the department's web page, streamlining the content and layout.

Assisted in the implementation of the Avaya AAM and Mutare voicemail systems. Utilizing daily reports to check operational functions, assist users, set up and delete mailboxes.

04/1999 to 06/2015
Network Administrator - CATV The New School New York, NY,
  • Sole administrator of the University's CATV system, administering the headend and plant infrastructure; designing and maintaining the system's layout, researching, ordering and receiving equipment, analyzing costs for future upgrades and services, troubleshooting system and end user issues, maintaining history logs for Installs and disconnects.
  • Managed the department's equipment and material inventory; receiving and verifying correct content and quantity, reviewing and approving invoices and credit card statements, dealing with outside vendors, researching competitive pricing, entering purchase order requests, maintained multiple storage areas on campus, reviewed and recorded stock levels, assigned and approved equipment and materials for surplus property.
  • Managed the broadcast infrastructure Design and maintenance, coordinated with outside production crews
  • Oversaw the operation and maintenance of the University's emergency phones, managing weekly testing, data logs for tracking purposes, parts stock, coordinating with vendors on equipment repairs either on or off site.
  • Administered the University's cellular accounts, campus voice mail, and the department's web page
  • Supervised and managed the department's student personnel; posting openings, reviewing applications, hiring, training, scheduling, reprimanding, and advising.
  • Managed the department's vehicle fleet; insuring regular maintenance, safety inspections, repairs and driving logs.
04/1998 to 04/1999
Student Assistant The University Of Akron City, STATE,

Maintained the programming content for The University's movie and information CATV channels.

08/1996 to 04/1998
Sales/Stock Associate Toys R Us City, STATE,

Primarily worked in the stock room, checking in inventory, restocking shelves, pulling and handing out large ticket items to customers, building bikes, organizing and maintaining the storage area.

07/1991 to 08/1996
Restock Associate Avalon Foods City, STATE,

Unloaded all delivery trucks, using pallet jacks and forklifts, reviewing and restocking all returned merchandise, picking and prepping orders for next day deliveries.

Expected in May 1999
Bachelor of Arts: Mass Media Communications
The University of Akron - Akron, OH

Expected in 1994
High School Diploma: General Studies
Northwest High School - Canal Fulton, OH


Memberships and Certifications

BICSI, SCTE, Siemon, Blonder Tongue, AHECTA, SEAC

Software Programs

MS Word, Excel, Access, Visio, Adobe Pro, Avaya Site Administration, Avaya Aura Messaging, Avid,

Paint Shop Pro

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School Attended

  • The University of Akron
  • Northwest High School

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  • Restock Associate


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