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network administrator resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Diligent and focused with 10+ years of cumulative experience as a Network Engineer
System administrator and Desktop Support Engineer
Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance
Willingness to learn new technologies and effectively apply
Analytical thinker, consistently resolving ongoing issues
Demonstrated problem analysis skills, ability to troubleshoot and solve problems quickly & completely
Core Qualifications
Cisco Certified Network Associate Significant network development experience Exceptional network architecture skills Strong communication and presentation skills
Dedicated employee who is willing to work as many hours as it takes to get the job done
Excellent team player who develops a strong rapport with network users
Highlights

LAN technologies - Ethernet, Fast Ethernet, Gigabit Ethernet, & 10 Gigabit Ethernet,

WAN technologies - Frame Relay, ISDN, ATM, MPLS, PPP, T1 /T3, DS1, DS3, OC3

Installing, configuring and administering network technologies

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, RARP, FTP, TFTP)

Well understanding of Bridging and switching concepts and LAN technologies

IP address configurations such us: DHCP, Static IP, Default Gateway, DNS, SMTP and FTP

Good knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP

Switches basic Configuration & VLAN setup on Cisco 1900, 2950, 2960 Switches.

Routers basic Configuration & monitoring of Cisco 2500, 2600, 1800

Back-up and restore of all critical resources including Router & Switches IOS, Outlook, DHCP and DNS

Security administration port security on switch and IP security on Router via Access list

Accomplishments
Experience
Network Administrator, 02/2013 - Present
Array Information Technology Montgomery, AL,
  • Duties performed and Responsibilities Installed network element hardware at new or existing locations Installed switches and routers, and connect with the right cables Complete cabling systems and verify both physical and data link layers Configure and manage Local Area Network (LAN) using DHCP and/or Static IPs Maintain, support and troubleshoot network and connectivity issues Conduct the root cause analysis on the network incident.
  • Work for permanent solution on reoccurring network incidents Manage and configure NAT and PAT to access the internet using one routable IP addresses.
Network Coordinator, 04/2011 - 01/2013
, ,
  • Hormood Telecommunications and ISP Provider (Mogadishu, Somalia Duties performed and Responsibilities handled Configure routing protocols such as Rip v.2, EIGRP and OSPF protocols Designed and deployed networks with static or dynamic routing protocol Configured WAN layer 2 protocols such as PPP, Frame-relay, ATM, and MPLS Set up and support WAN circuits such as ISDN, T1 /T3, DS1, and DS3 circuit for data/voice applications Making emergency changes in the network to ensure uninterrupted services Documenting network changes and updating diagrams accordingly.
  • Working with third party vendors for new project implementations related to network support.
  • Assisting and proactively monitor the network performance, network infrastructure and network security.
Coordinator/Network Support, 04/2006 - 02/2011
The Tjx Companies, Inc. East Hartford, CT,
  • Turn ups for Network Elements and Physical Circuits such as DSLAM, DS3 and OC3 circuits Provision the Physical and Logical Ports using Naviscore (Lucent Application) Provision WAN circuit by building PVC (Permanent Virtual Circuit) for the ATM circuit Set VPI/VCI, CBR (Constant Bit Rate), PCR (Peak Cell Rate), VBR-nrt (Variable Bit Rate non-real-time), or VBR-rt (Variable Bit Rate real-time) Provisioned ATM Circuits on ASAM 1000 & ASAM 7300 network element using AMS Application Provisioned Frame Relay Circuit on DSLAM network element using FENS and SpeedPort Applications Built NT/ LT cards and its Cross-Connect to complete the PVC circuit provisioning.
Technical Support, 03/2001 - 03/2006
Cognizant Technology Solutions City, STATE,
  • Handled calls from customers and call centers reporting connection issue.
  • Completed follow up calls to customers over the phone to check and troubleshoot problem as needed Escalated and expedited customers' trouble ticket to resolve the issue in a timely manor Provided email support to customers using Outlook Express,Microsoft Outlook, and online e-mail access Took calls from customers to report Internet connection trouble and create a trouble ticket Helped customer and isolated trouble to customers' equipment or Verizon Network issue Escalated irate customer calls to a supervisor level or Retention Department Resolved majority of the issues and completed trouble tickets to closed.
Certifications
: Computer Network Program: MCSE/ CCNA, Expected in 1
-
Computer Education Institute - Carson, CA
GPA:
Status -
Bachelor of Arts: Economics, Expected in 4
-
Somali National University - – Mogadishu,,
GPA:
Status -
Skills
LAN technologies - Ethernet, Fast Ethernet, Gigabit Ethernet, & 10 Gigabit Ethernet,
WAN technologies - Frame Relay, ISDN, ATM, MPLS, PPP, T1 /T3, DS1, DS3, OC3
Installing, configuring and administering network technologies
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, RARP, FTP, TFTP)
Well understanding of Bridging and switching concepts and LAN technologies
IP address configurations such us: DHCP, Static IP, Default Gateway, DNS, SMTP and FTP
Good knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP Switches: Basic Configuration & VLAN setup on Cisco 1900, 2950, 2960 Switches.
Router: Basic Configuration & monitoring of Cisco 2500, 2600, 1800
Back-up and restore of all critical resources including Router & Switches IOS, Outlook, DHCP and DNS
Security administration port security on switch and IP security on Router via Access list

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Resume Overview

School Attended

  • Computer Education Institute
  • Somali National University

Job Titles Held:

  • Network Administrator
  • Network Coordinator
  • Coordinator/Network Support
  • Technical Support

Degrees

  • Bachelor of Arts

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