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Network Administrator Resume Example

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NETWORK ADMINISTRATOR
Summary

I am a United States Army Veteran and IT Professional in pursuit of multiple certifications and Bachelors of Science in Cybersecurity and Information Assurance. Ability to adapt well to everchanging, fast-paced environments. Proven ability to work well collaboratively as well as independently. Customer-oriented with excellent communication and problem-solving skills. Aiming to leverage academic experience and a proven knowledge of troubleshooting, systems configuration, and project lifecycle to successfully land a role at your company.

Skills
  • Data Encryption
  • Remedy Ticketing
  • SSCM
  • Installed Windows Operating
  • System Vista, 7, 8, 8.1 , and 10
  • Networking
  • Configure Remote Management
  • Windows Maintenance Procedure
  • Microsoft Office Suite
  • Active Directory
  • Network Security
Experience
Inter-Op | Fort Bragg, NCNetwork Administrator06/2020 - Current
  • The primary technical lead designing/implementing a network project
  • Experience with current network equipment, such as, Cisco Catalyst switches (3750, 4500, and 6500 series), Cisco Nexus 7000 series, VPN concentrators, Cisco Firewall Service Module (FWSM) or similar equipment
  • Possess expertise in complex networking technologies, such as spanning-tree, Cisco Virtual Switching System (VSS), HSRP, VLANs, ether channel, routing protocols, and best practices for securing the network infrastructure
  • Perform network lifecycle evaluations and recommend solutions
  • Work with network testing and troubleshooting tools to include packet analyzers, Fluke network tester (OneTouch, Opt iView, and Waverunner)
  • Work with network management systems (i.e. Cisco Works, Solar winds Orion) and operations support systems (Asset Management Tools/DB).
  • Recorded and resolved issues, escalating those that required support to Network Administator.
  • Assessed expenses and planned projects to control spending and stay within budget.
  • Supervised configuration of local area network, wide area network and corporate Internet system, maintaining network efficiency during upgrades.
  • Performed in point-of-contact position between various sites, researching which individual handled particular tasks so callers could be connected to appropriate personnel.
  • Resolved network issues through troubleshooting methods to ensure smooth system operations.
Inter-OP | Fort Bragg, NCHELP DESK TECHNICIAN10/2019 - 06/2020
  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation speci cations.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Observed system functioning and entered commands to test different areas of operations.
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
US Army | Fort Gordon, GASUPPORT SPECIALIST04/2017 - 10/2017
  • Maintain radio and data distribution systems
  • Perform signal support functions and technical assistance for computer systems
  • Provide technical assistance and training for local area networks
  • Maintenance for equipment, terminal devices, assigned vehicles and power generators
  • Responsible for integrating signal systems and networks; performing signal support functions and unit- level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems.
SeaWorld Parks & Entertainment | Orlando, FLCart Attendant11/2015 - 03/2016
  • Took out store trash and cleaned up parking area everyday to keep business presentable.
  • Organized carts in bay after returning from parking lot.
  • Retrieved carts from docking areas in retail parking lots.
  • Helped customers find stock, manned register as backup, bagged groceries and retrieved and replaced damaged items noticed at checkout.
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
  • Greeted guests and members upon arrival and departure, assisted customers and addressed customer complaints or concerns.
  • Stocked displays with new and transferred merchandise.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Executed cash transactions quickly and accurately.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
Education and Training
Western Governors University | Salt Lake City, UTBachelor of Science in Cybersecurity And Information AssuranceExpected in 05/2023
MyComputerCareer.com | Raleigh, NCCertifications in Information Technology08/2019
Certifications
  • CompTIA A+
  • CompTIA Security+
  • CASP+
  • MTA Security
  • MTA Mobility and devices
  • Linux
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Resume Overview

Companies Worked For:

  • Inter-Op
  • Inter-OP
  • US Army
  • SeaWorld Parks & Entertainment

School Attended

  • Western Governors University
  • MyComputerCareer.com

Job Titles Held:

  • Network Administrator
  • HELP DESK TECHNICIAN
  • SUPPORT SPECIALIST
  • Cart Attendant
Degrees

  • Bachelor of Science in Cybersecurity And Information Assurance
    Certifications in Information Technology

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