Over nine years' experience in Network Administration; System Administration; Cisco Routers and Switches; Cisco PIX/ASA Firewall, Network Security; Monitoring System; Network Performance Help Desk Support;; Backup Solutions and Management.
Experience in Designing, Implementation & Operations of Enterprise Data Center networks.
Strong experience in routing and switching technologies, system design, implementation and troubleshooting of complex network systems including high-end Cisco routers and switches.
Extensive experience performing Windows Server support, domain administration, patches, application support and providing support to management-level staff.
Specialization in Mobile Device Management including Good Technology, AirWatch, and Exchange, ActiveSync.
Skilled in troubleshooting/repair of Mobile Communication Devices; Wireless Networking; iPhone/Android Data.
Desktop Support for Microsoft Windows 8/7/Vista/XP; Microsoft Office Suites 2013/2010; Microsoft Visio.
Cisco WebEx Meetings/Conference
Linux (Ubuntu and Centos)/Unix/Apache Server.
Network Administrator09/2014 to Current MeritorTroy, MI
Responsible for maintenance and administration of Microsoft Windows servers 2003/2008/2012 at all levels including hardware support, troubleshooting and operating system support.
Corporate Core Switches upgrade to Cisco Catalyst C6807-XL pair and HSRP to VSS migration.
Perform network administration tasks such as maintance, creation and management of VLANS, Port security, Trunking, RPVST+, Inter-VLAN routing on 70 Cisco Catalyst 3750 switches.
Monitor and Troubleshoot Cisco Aironet access points
Expertly manage numerous critical functions on a daily basis, including Active Directory, Exchange, IIS FTP, Group Policies, Network Share Permissions, Microsoft SCCM and Configure/Administer Cisco WebEx
Consistently deliver comprehensive technical support for 1000+ local and remote Users, performing successful migrations from Server 2003 to 2008 R2 and part of Data Center Move team.
Schedule and conduct daily Server/Network (LAN) Health Checks in addition to EMC Avamar Data backup check to ensure data replication/availability/security.
Responsible for Monthly EMC Avamar Tape out for All North America locations.
Configured and managed multiple EMC VNXE Storage, EMC Avamar DTLT
Configured Konica Minolta Printers to Authenticate through Active Directory using LDAP.
Administrating and configuring DNS Server Internal and External, DHCP server, Print Server
Create and Manage active directory user accounts and exchange mailbox.
Responsible for implementation of BYOD MDM solution Good For Enterprise along with configuring and managing security policies.
Monthly maintenance and Security Patching.
ITIL Change Management Processes
Streamline IT assistance efforts by working effectively through the Sales force Ticketing System.
Manager12/2011 to 09/2014 GEN X Wireless LLCOak Park, MI
Utilized advanced knowledge of networking and mobile devices to perform Android/iPhone provisioning and programming (re-configuring network settings) as well as computer repairs and upgrades, Windows Reimage, virus and spyware removal. Easily handled all laptop LCD and charging port repairs.
Successfully provisioned wireless devices via remote desktop and VPN Connectivity.
Managed day-to-day operations, overseeing and actively participating in sales and customer service efforts.
Analyzed business goals to design the interactive, user-friendly company website, incorporating both a selling and informational format to help consumers get a better idea of goods and services available.
Network Administrator09/2009 to 09/2011 Wins Communications IncHamtramck, MI
Effectively managed multiple priorities daily including closely monitoring and troubleshooting network issues as well as maintaining Cisco Routers and Switches, Intrusion Detection (IDS) and Prevention (IPS).
Network planning, designing, implementation, configuration and troubleshooting of network systems.
Install, configure, and maintain network switches, routers, and firewalls that support LAN/WAN activities.
Responsible for entire LAN and WAN maintenance and troubleshooting of the company network. Perform duties like administration and deployment of Cisco Routers 7600 series and Cisco Catalyst 3750 and 2820 series switches according to the organization requirements.
Performed network administration tasks such as creation and management of VLANS, Port security, Trunking, PVST, Inter-VLAN routing, and LAN security.
Configured and involved in troubleshooting EIGRP, RIP, OSPF, BGP and static routing, MPLS WAN Connectivity, Telnet and SSHv2 sessions.
Carried out Route-redistribution between different routing protocols like OSPF, BGP, EIGRP for increased efficiency.
Successfully carried out Windows Server 2003 migration to Server 2008; managed Active Directory, Group Polices, Permissions and Data Backup.
Ensured network security by developing network access, monitoring, control and evaluation; documented all processes in great detail.
Delivered comprehensive Desktop support for end-users, conducting training programs and providing technical references.
Led efforts to define, analyze and implement technical and functional improvements to ensure the highest levels of productivity and efficiency.
Network Administrator07/2006 to 07/2009 Viewtech IncFerndale, MI
Responsible for network design, bandwidth allocation, IP address allocation, supervising installation, configuration and maintenance.
Configured and Administrated Cisco Routers and Switches, Intrusion Detection/Prevention, BGP, EIGRP or OSPF Routing, VLAN and PPTP VPN tunnels.
Cisco 7200, 7600 routers, Cisco 2800 3700 series switches: Physical cabling, IP addressing, Wide Area Network configurations. (Frame-relay)
Installed and configured PIX 520, 525, 535 series firewalls, configured standard and extended access-lists and policy- based filters. Configured ASA 5510 appliance and VPN.
Implemented SNMP on Cisco routes to allow for network management. Completed the installation and configuration of Solarwinds.
Managed Active Directory; Exchange server, group policies, network share permissions and Access Control Lists.
Upgraded network by conferring and negotiating with vendors; developed, tested, evaluated and installed enhancements. Directly responsible for Change Management and data backup.
Effectively managed Cisco VOIP phones connected to virtual PBX and implemented QOS prioritizing voice traffic over a data.
Junior Network Administrator10/2005 to 05/2006 Superior EngineeringDetroit, MI
Maintained and administered Windows Server 2003 computer networks and related computing environments including computer hardware, systems software, applications software, and configurations of security procedure and policies.
Managed all aspects of Active Directory, Users, Computers, Group Management and Reporting Tool.
Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replace defective components when necessary.
Implementation of TCP/IP & related Services-DHCP/DNS/WINS.
Data Backup and Restore.
Upgrades, installs and troubleshoots networks, networking hardware devices and software.
Provided Desktop support, promptly addressing all technical issues and quickly resolving them to keep users up and running with a goal of zero downtime.
Bachelor of Science: Information Systems SecurityITT Technical InstituteTroy, MI, USITT Technical Institute, Troy, MI: December 2010 Bachelor of Science in Information Systems Security - Graduated with highest honors
Associate of Applied Science: Information TechnologyITT Technical InstituteTroy, MI, USITT Technical Institute, Troy, MI: December 2008 Associate of Applied Science in Information Technology - Option in Computer Network Systems
Bachelor of Science in Information Systems Security - Graduated with highest honors
Honors Award: December 2009/2010, March 2009, September 2009/2010
Honors Award: June 2007, March 2008, December 2008