Network Engineer - Enthusiastically exploring opportunities to continue a successful career in Information Technology. Become a key team member of an organization that relies on optimal technology performance to achieve objectives.
United Home CareJune 2008 to CurrentNetwork Administrator Doral, Fl
Maintain the stable operation of the in-house computer network, security & ensure system availability during all business hours for all employees.
Configure & design VMware ESX Servers to host multiple Windows Server 2008 Virtual Machines Virtualized the entire Terminal Services application farm to increase the server flexibility & utilization Improve the efficiency and availability of IT resources and applications through virtualization Support company network infrastructure including Cisco Catalyst 2950-s and Checkpoint Firewall Control the working environment of user accounts and computer accounts.
Through Group Policy Objects Installed SQL Server 2005-2008 & monitor database backups, recovery and restoration.
Manage Avaya telephone & voicemail systems including the setup of queues & agents for our call center.
Planned & executed company move.
Included space planning, network design &implementation.
Support for Lotus Domino Servers & Migrate from a multiple application platform to Allscripts Home Care Document user problems, network changes and prioritize service calls through the use of Ticket systems.
Netcor TechnologiesSeptember 2005 to May 2008Onsite Technician/
Network Engineer Miami, Fl
Technical support consultant for over 350 client offices throughout Miami Dade and Broward County.
Including law firms, CPA's, Doctors, Hospitals, Real estate, Entertainment, Insurance, Home Health, Education, Public Transportation, Engineering and many more.
Maintenance, upgrade, planning & security of Windows Exchange 2003 & 2007, MS SQL, Windows 2003 & 2008 Terminal Server , Citrix Xen App 4.0, & VMware ESX Install, troubleshoot & maintain network hubs, switches, routers, firewalls, &wireless access points.
Remote office set-up, installation and configuration of LAN/WAN.
Troubleshoot service issues as related to Exchange, VPN, DHCP, DNS, Internet, router and network configurations issues.
With proper escalation as necessary to achieve minimal trouble resolution times.
Worked with management teams to develop security group policies.
Conducted systems security auditing in which was successful in maximizing productivity & minimizing inappropriate Internet usage.
Assembled complete racks of rack mount servers for different clients at several Network Operation Centers Full disaster recovery plans and backup implementation Manage IT services, resources, performance, through Kaseya.
Netcor TechnologiesSeptember 2003 to September 2005Help Desk Technician Miami, Fl
Accurately identify & troubleshoot all support calls to resolution and send onsite technician when required.
Provided professional and courteous support for end users by resolving software and hardware problems.
Create and manage all of the Active Directory Group Policies objects and roll out Policies by department.
Citrix Farm Administration Review, test and deploy new Citrix patches and application software updates.
Helped in the design configuration, monitoring and optimization of Active Directory.
Peripheral installations upgrades to pc/laptop hardware/software in house.
Venturian HostingJuly 2012 to CurrentInfrastructure Engineer Miami, FL
Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.
Education and Training
The Academy of South Florida3 2005A+ Hardware/Software
Microsoft Certified Systems Engineer (MCSE)Coral Gables, FL
Miami Springs Senior High School1 2000High School DiplomaMiami Springs, FL
Comptia A+, Network+ since 2003 Microsoft Certified Professional (MCP) since 2004 currently seeking (MCM) Certified Sonicwall Security Administrator (CSSA) since 2005 VMware Currently pursuing VCP Certifications
English & Spanish - Written and spoken very fluently
A+, Active Directory, auditing, Avaya, backup, call center, Cisco, Citrix, Citrix Metaframe, Hardware, consultant, CPA, Critical thinking, client, clients, database, DHCP, disaster recovery, DNS, English, firewalls, Firewall, Insurance, Internet usage, LAN, Languages, law, Lotus Domino, access, Microsoft Certified Professional, MCP, Microsoft Certified Systems Engineer, MCSE, Exchange, office, Windows, enterprise, network management, network hubs, network design &implementation, network security, network servers, Network, networks, optimization, Policies, problem solving skills, Real estate, router, routers, Servers, space planning, Spanish, MS SQL, SQL Server, switches, Technical support, technician, telephone, Terminal Server, Transportation, Troubleshoot, troubleshooting, upgrades, upgrade, VPN, WAN, Written
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Companies Worked For:
United Home Care
The Academy of South Florida
Miami Springs Senior High School
Job Titles Held:
Help Desk Technician
Microsoft Certified Systems Engineer (MCSE) High School Diploma
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