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Network Administrator Resume Example

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SY
NETWORK ADMINISTRATOR
Summary

Results-driven IT professional well-versed in MS Enterprise Systems, network engineering, project management and product support. Strategic leader with an organized approach and talent for building long-lasting relationships. Proficient in recovery planning, project mapping and training with the ability to problem-solve and conduct critical analyses. Committed to providing high-level solutions that drive business and provide outstanding cost efficiency. Experienced System Administrator with 22 years of background in Information Technology.

I managed and deployed an auditing system within the company to evaluate our telecommunication costs and in the first year reduced the cost of of our telecommunication footprint by $74,000.

Skills
  • Performance improvements
  • Computer systems installation
  • Disaster recovery procedures
  • Network repairs and maintenance
  • System upgrades
  • Hardware expertise
  • Diagnosing issues
  • Infrastructure updates
  • System updates
  • Leadership
  • Microsoft Office
  • Team management
  • Technology planning
  • Network configuration
Experience
Williams International | Pontiac , MINetwork Administrator06/2012 - Current
  • Streamlined network operations, resulting in improved delivery times and higher level of customer service across 42 locations.
  • Updated hardware and software upon availability and supervised network to eliminate bottlenecks immediately.
  • Created manuals and other documentation for use in new employee training classes.
  • Determined and alleviated hardware, software and network issues.
  • Installed and supported hardware and software, including desktops, servers and printers.
  • Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.
  • Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
  • Backed up data on regular basis and consistently updated disaster recovery procedures to prepare for security incidents.
  • Supervised configuration of local area network, wide area network and corporate Internet system, maintaining network efficiency during upgrades.
  • Resolved network issues through troubleshooting methods to promote smooth system operations.
  • Participated in on-call shifts at certain times, including holidays and weekends in case of system or network-related emergencies.
  • Maintained strong working relationships with vendors and outside IT consultants.
  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Prepared budgets, developed reports and coordinated with management to identify risks.
  • Analyzed competitive prices, products and market-related information.
  • Purchasing agen for the department with building strong relationships with multiple vendors
  • Responsible for corporate phone system (700+ lines)
  • Maintained WAN/LAN infrastructure
  • Monitored and provided support for all telephone lines in the company (1400+)
  • Coordinated trunk testing with phone vendors to troubleshoot possible problems.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Installed, set up and repaired devices and system components.
  • Answered normal and after-hours service calls.
Apex Systems | Roanoke , VACitrix Administrator05/2007 - 06/2012
  • Planned, tested and supported high-availability infrastructures.
  • Spearheaded server infrastructure development, quality control, staging and production operations.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Consulted users to determine areas in need of improvement.
Saic (Science Applications Int.) | Ri , RIPC Technician08/1998 - 05/2008
  • Maintained network and system performance thresholds based on MCSE certification, knowledge of up-to-date hardware concepts and familiarity with governmental regulations.
  • Assessed system service needs, diagnosing fixes and lending technical and application support for various configurations and deployments.
  • Performed computer system, software and peripheral installation, maintenance, troubleshooting and repair to achieve nonstop availability.
  • Oversaw complete equipment lifecycle, including procurement, installation, maintenance and disposal tasks.
  • Monitored, tracked and documented service support activity to assist future problem resolution.
  • Supported employees with advanced troubleshooting on helpdesk tickets.
  • Installed appropriate security patches to eliminate security vulnerabilities.
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Built and repaired computers according to schedule.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Upgraded laptops/desktops, improving speed and performance.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
Education and Training
State College Area High School | CityHigh School Diploma06/1992
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
Certifications

MCSE 2000

A+ 2000

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Word choice
  • Strong summary
  • Clear contact info

Resume Overview

School Attended

  • State College Area High School

Job Titles Held:

  • Network Administrator
  • Citrix Administrator
  • PC Technician

Degrees

  • High School Diploma

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