Network Administrator Resume Example Glenn O. Hawbaker Inc.

NETWORK ADMINISTRATOR

Summary

Results-driven IT professional well-versed in MS Enterprise Systems, network engineering, project management and product support. Strategic leader with an organized approach and talent for building long-lasting relationships. Proficient in recovery planning, project mapping and training with the ability to problem-solve and conduct critical analyses. Committed to providing high-level solutions that drive business and provide outstanding cost efficiency. Experienced System Administrator with 22 years of background in Information Technology.

I managed and deployed an auditing system within the company to evaluate our telecommunication costs and in the first year reduced the cost of of our telecommunication footprint by $74,000.

Skills

Performance improvements
Computer systems installation
Disaster recovery procedures
Network repairs and maintenance
System upgrades
Hardware expertise
Diagnosing issues

Infrastructure updates
System updates
Leadership
Microsoft Office
Team management
Technology planning
Network configuration

Experience

Glenn O. Hawbaker Inc. | State College, PANetwork Administrator06/2012 - Current

Streamlined network operations, resulting in improved delivery times and higher level of customer service across 42 locations.
Updated hardware and software upon availability and supervised network to eliminate bottlenecks immediately.
Created manuals and other documentation for use in new employee training classes.
Determined and alleviated hardware, software and network issues.
Installed and supported hardware and software, including desktops, servers and printers.
Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.
Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
Backed up data on regular basis and consistently updated disaster recovery procedures to prepare for security incidents.
Supervised configuration of local area network, wide area network and corporate Internet system, maintaining network efficiency during upgrades.
Resolved network issues through troubleshooting methods to promote smooth system operations.
Participated in on-call shifts at certain times, including holidays and weekends in case of system or network-related emergencies.
Maintained strong working relationships with vendors and outside IT consultants.
Facilitated successful internal and external audits through sound and thorough documentation.
Prepared budgets, developed reports and coordinated with management to identify risks.
Analyzed competitive prices, products and market-related information.
Purchasing agen for the department with building strong relationships with multiple vendors
Responsible for corporate phone system (700+ lines)
Maintained WAN/LAN infrastructure
Monitored and provided support for all telephone lines in the company (1400+)
Coordinated trunk testing with phone vendors to troubleshoot possible problems.
Laid out cabling plans and ran through buildings to desired locations.
Installed, set up and repaired devices and system components.
Answered normal and after-hours service calls.

Glenn O. Hawbaker Inc. | State College, PACitrix Administrator05/2007 - 06/2012

Planned, tested and supported high-availability infrastructures.
Spearheaded server infrastructure development, quality control, staging and production operations.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Analyzed intricate server issues and supported large enterprise and business-critical applications.
Consulted users to determine areas in need of improvement.

Glenn O. Hawbaker Inc. | State College, PAPC Technician08/1998 - 05/2008

Maintained network and system performance thresholds based on MCSE certification, knowledge of up-to-date hardware concepts and familiarity with governmental regulations.
Assessed system service needs, diagnosing fixes and lending technical and application support for various configurations and deployments.
Performed computer system, software and peripheral installation, maintenance, troubleshooting and repair to achieve nonstop availability.
Oversaw complete equipment lifecycle, including procurement, installation, maintenance and disposal tasks.
Monitored, tracked and documented service support activity to assist future problem resolution.
Supported employees with advanced troubleshooting on helpdesk tickets.
Installed appropriate security patches to eliminate security vulnerabilities.
Configured new employee work stations, including all hardware, software and peripheral devices.
Built and repaired computers according to schedule.
Configured computers to network drivers and connected to printers and other peripheral equipment.
Upgraded laptops/desktops, improving speed and performance.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Removed malware and viruses from laptops and desktop systems using specialized software.

Education and Training

State College Area High School | State College, PAHigh School Diploma06/1992

Accomplishments

Consistently maintained high customer satisfaction ratings.

Certifications

MCSE 2000

A+ 2000

Resume Overview

Companies Worked For:

Glenn O. Hawbaker Inc.

School Attended

State College Area High School

Job Titles Held:

Network Administrator
Citrix Administrator
PC Technician

Degrees

High School Diploma

Network Administrator Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes