Focused Sales Rep offering in-depth experience in relationship building, account retention and profit channel growth. Self-motivated leader with expertise in expanding network connections, introducing products and educating clients. Proficient in SalesForce and similar CRM software.
Skills
Performance improvements
Account retention
Key account management
KPI tracking
Education and Training
AEITampa, FL, Expected in 06/1978 ā āBachelor of Science:Electronics Technology - GPA:
USFTampa, FL, Expected in 02/1979 ā āAssociate of Science:Computers - GPA:
NCRSanta Clara, CA, Expected in 02/1981 ā ā:Computers - GPA:
Experience
Hei Hotels & Resorts - National Sales Manager Braintree, MA, 01/2013 - Current
Gave sales presentations, negotiated contracts and promoted services to customers.
Researched and identified potential customers and new market opportunities on continuous basis to maintain sustained revenue growth.
Set up and oversaw territory assignments, performance quotas and budgets.
Promoted brand awareness to targeted demographic by contributing to marketing campaign development.
Serviced and retained [Number] accounts while traveling to local territory and major trade shows.
Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
Arranged and implemented sales department improvements, including updates to company marketing, cost analysis and presentations.
Recruited, interviewed, hired and trained talented sales staff of [Number] employees to outperform competition.
Maintained sales volume and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
Acknowledged nationally for generating revenue, acquiring high-profile clients and maintaining high customer retention record.
Motivated staff to become top sales closers and exceed benchmarks.
Conveyed customer needs and preferences to design and production departments.
Wine Investments/Raymond James - Financial Consultant Stock Broker City, STATE, 10/1999 - 12/2012
Met with clients to facilitate budget management and financial guidance.
Analyzed client financial statements to address pain points.
Supported client with financial analysis, budget management and operational cost control.
Collaborated with operations manager on staff compliance with financial and banking regulations.
Reviewed capital projects for financial soundness and compliance with internal policies.
Verified compliance and financial feasibility of 18 capital projects.
Consulted with clients to assess and meet short- and long-term financial goal.
Developed and deepened relationships with new and existing clients to advance progress and improve business.
Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
Assisted clients with planning for and funding retirements using mutual funds and other strategies.
Conducted due diligence and valuation activities to support informed business decisions.
Devised business plan and identified target customers.
Kept abreast of financial impact of clients' life changes to meet needs and target new areas of growth.
Penny Saver - Owner Operator 6 Family Owned Grocery Stores City, STATE, 06/1987 - 02/1999
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed business and marketing plans and prepared monthly financial reports.
Set pricing structures according to market analytics and emerging trends.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Assessed, optimized and elevated operations to target current and expected demands.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
National Semiconductor - Southeast District Sales Manager City, STATE, 02/1979 - 04/1987
Identified business opportunities and generated profitable sales in both new and existing accounts to meet and exceed new business revenue goals.
Collaborated closely with sales representatives to communicate goals, delegate assignments and optimize strategies.
Acknowledged for being top performer in region, earning highest service satisfaction and sales ratings.
Grew overall sales by 22%, securing #7 performer out of 100 sales representatives.
Supported sales team members to drive growth and development.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Created presentation materials for sales, customer relations, and management purposes.
Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
Created and delivered in-depth sales presentations to potential customers.
Implemented creative sales and marketing strategies to assist sales team with reaching targets.
Accomplishments
Consistently maintained high customer satisfaction ratings.
Developed relationships with 100s new clients and typically exceeded sales goals by 110%
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