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National Sales Manager Resume Example

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NATIONAL SALES MANAGER
Summary
Proven track record in turn-around and start-up scenarios utilizing a disciplined work ethic, strong relationship building skills, multi-tasking responsibilities and the ability to tackle difficult tasks and coordinate a comprehensive process and staff to achieve desired objectives. Enthusiastic, positive attitude and track record of reliable work performance. Exceptional attention to detail and outstanding ability to complete multiple task functions. Organized, motivated, hard working and a self-starter.
Highlights
  • Employee recruitment expertise
  • Hiring and training
  • Operations management
  • Customer-oriented
  • Staff development talent
  • T.I.P.S. certified
  • Customer-oriented
  • Strong leader
  • Full service restaurant background
  • Honed marketing skills
Accomplishments

Efficiently operated two high volume restaurants with a combined staff of 120 culinary and restaurant professionals.Played a key role in obtaining restaurant's liquor license and expanding the bar area, thereby increasing overall sales by 150% from previous year.

Experience
January 2008 to January 2014
Mohegan SunUncasville , CTNational Sales Manager
  • Drive the company's function sales and sales force for maximum performance.
  • Create short and long term sales plan including strategies, goals, quotas, analyses, tracking mechanisms, action plans, and development of the company's budget and day to day activities.
  • Provide leadership in recruitment, professional development, and refinement of performance measurements.
  • Keeping abreast of cutting edge industry developments.
  • Build and maintain excellent relations with major clients and prospects and identify new niche opportunities for value-added service.
  • Interface with the Company's operating units to optimize customer satisfaction, repeat business and loyalty.
  • Grow company sales by 600% in the first two years.
  • Grow GP Sales by 350%.
January 2006 to January 2008
AvantusBethesda , MDInstallation Sales Manager
  • Facilitate the success, growth, and retention of employees through a training/career development program and performance improvement plans.
  • Held employees accountable to established standards for professionalism, performance, policies and behavior and do so in a timely manner.
  • Career development program should include technical, management and leadership development components.
  • Ensure that Avionics systems/products and aircraft are delivered to the customer on time, on budget and squawk free.
  • Establish and document necessary production processes and procedures for technicians.
  • Drove profitability and efficiency improvements by establishing and publishing project task goal targets for the team leaders and technicians to perform to.
  • Measure and assess project goal performance and completion schedules by reviewing applicable reports and sharing the results with those responsible for achieving same.
  • Seek continuous improvement in goal times through efficiency improvements.
  • Ensured that the department capacity/staffing levels are always in sync with the business/ sales plan by working with HR to recruit, select, orient and train new personnel.
  • Facilitated the success, growth, and retention of employees through a training/career development program and performance improvement plans.
  • Held employees accountable to established standards for professionalism, performance, policies and behavior and do so in a timely manner.
  • Career development program should include technical, management and leadership development components.
  • Ensured that Avionics systems/products and aircraft are delivered to the customer on time, on budget and squawk free on a continual basis through effective pre-planning and organizing of daily work schedules for maximum productivity.
  • Developed and manage the departmental expenses to 100% of budget or less.
  • 8.
  • Coordinate with scheduling, project managers and other production group managers to ensure that all Avionics shop work is coordinated with other department objectives.
January 2004 to January 2006
National Veterinary AssociatesChester , VAMarketing Manager
  • Sales experience includes new account prospecting, attended trade shows,  increased territory sales by as much as 160%, Provide value-added services (menu analysis, inventory control), Gained knowledge of customers goals, visions, Targeted new business opportunities,Present promotional material and activities, Processed customer orders/arrange delivery times/day, Resolved customer complaints and concerns, Credit terms and past-due account reconciliation.
January 2000 to January 2004
MICHAELS TASTE OF CHICAGOCity , STATEOwner/Director
  • Director/Owner   1994 - Purchased an existing commercial location  Demotte, Indiana, 1996- Purchased second location, Wheatfield Indiana, 2000- Purchased third location, Punta Gorda, Florida, After conducting considerable research and competitive analysis, redesigned both interior and exterior configuration to accommodate a full service restaurants and banquet facilities, at all three locations. Successfully developed touch screen menu design, Identified and exploited new profit center at a major Midwest Drag Strip, Generated profits from sales at events and raised brand awareness, Gained new and loyal year-round customers, Established positive customer base setting and exceeding sales goals. Implemented training courses for new recruits in alcohol beverage sales. Conducted food service and sanitation sessions on a regular basis, Supervised morale and productivity classes, Enhanced neighboring property values considerable.
January 1994 to January 2003
RASCALS PIZZERIA AND PUBCity , STATEOwner

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Developed and maintained exceptional customer service standards.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Built sales forecasts and schedules to reflected desired productivity targets.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

January 1983 to January 1994
MIDWEST SHADING SYSTEMSCity , STATEOwner/ President
  • Started a grass root awning business with an initial investment of $500 Emphasis on market research, customer service.
  • Hard work and commitment, Continuous improvement in quality, Full responsibility for negotiations with major corporations for the manufacture and installations to the garden shop canopies, Territory included from Nebraska to the east coast for 3100 K-Mart and Super K, retail stores.
  • Manufacture and installations of the garden shop canopies for 3300 Wal-mart and Super Wal-mart, retail stores.
  • Retrofitted the exterior of 52 Burger King stores in the Midwest.
  • Recovered all the exterior awnings for Wendy's and Taco Bell stores in the Chicago area.
  • Responsibilities to track sales and forecast, keep schedules for installation crews,  Monitor and delegate responsibilities for the entire organization.
  • Managed accounts payable, accounts receivable and payroll.
Education
1975
Moraine Valley Community College
City, State, USA
Business Management Communications
Associate of Science
Interests
Licensed Private Pilot (Airplane Single Engine) Single Engine Land Limitations, IFR, Retractable, and High power Endorsements.
Additional Information
  • Licensed Private Pilot (Airplane Single Engine) Single Engine Land Limitations, IFR, Retractable, and High power Endorsements.
Skills

account reconciliation, budget, competitive analysis, Continuous improvement, Credit, clients, customer satisfaction, customer service, delivery, edge, HR, inventory control, leadership, leadership development, market research, 2000, negotiations, organizing, personnel, policies, processes, profit, promotional material, quality, recruitment, research, retail, Sales experience, Sales, sales plan, scheduling, seminars, staffing, trade shows

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Resume Overview

School Attended

  • Moraine Valley Community College

Job Titles Held:

  • National Sales Manager
  • Installation Sales Manager
  • Marketing Manager
  • Owner/Director
  • Owner
  • Owner/ President

Degrees

  • Business Management Communications Associate of Science

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