National Retail Account Executive Resume Example Sprint Corp.

NATIONAL RETAIL ACCOUNT EXECUTIVE

Summary

Customer-oriented, strategic-thinking sales professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills

Planning and coordination
Post-sales support
B2B and B2C sales
Product and service knowledge
Sales closing
Customer needs assessment
On-site product demonstrations

Planning
Friendly, positive attitude
Teambuilding
Reliable and trustworthy
Team management
Clerical

Experience

National Retail Account Executive - Sprint Corp. (Erie, PA)

Increased share of decision in National Retail stores.
Train, educate and coach on Sprint's portfolio.
Created strategic approaches for different retailers and wholesalers to effectively meet current and expected sales quotas.
Coordinated with customer managers to develop and execute sales plans.
Created and implemented store displays, promoting sales and growth.
Answered customers' questions and addressed problems and complaints in person and via phone.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Negotiated and closed deals with minimal oversight.
Negotiated deals with retailers to increase products' exposure to consumers by gaining prominent display visibility and rep buy in.
Presented clients with estimates to quote pricing, outline terms and include necessary information.
Introduced customers to new offerings and updated accounts.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Cross-sold additional products and services to purchasing customers.
Learned customer needs and desires to suggest specific product options.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Recommended accessories and delivered details regarding latest promotions to increase sales.
Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Established and serviced 20+ accounts in assigned territory.

Sales Representative - Verizon Wireless (Erie, PA)

Achieved or surpassed sales quotas by as much as 150%.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to discuss how specific products could meet needs.
Prepared and processed contracts and order forms for new and existing customers.
Developed customized sales techniques to successfully sell and upsell products and services to new and existing clients.

Retail Store Manager - Sprint Corp. (Erie, PA)

Created engaging merchandise presentations to motivate impulse purchases.
Organized and updated schedules to optimize coverage for expected customer demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Improved profitability by executing daily, weekly, and monthly floor plan changes.
Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Counted and balanced registers.
Oversaw disciplinary actions.
Prepared and submitted nightly bank deposits.
Directed and supervised staff performance.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Achieved sales goals and business objectives by motivating staff and promoting additional products and services.
Created weekly schedules for employees.

District Manager/Instructor - H And R Block (Erie/Pittsburgh, PA)

Spearheaded growth initiatives to improve operational standards.
Strategized business operations, merchandising strategies and personnel moves.
Sourced and recruited top talent for various retail store positions and verified recruiting processes.
Cultivated positive rapport with associates and team leadership.
Supervised 23 store managers and managed all performance metrics within Pittsburgh East territory.
Collaborated with managers to improve performance and grow sales.
Mentored team members by demonstrating best practices for sales and customer service.
Evaluated student progress and adjusted learning plans to foster progress.
Evaluated students to uncover learning deficiencies and devise improvement plans.
Observed other instructors to learn valuable techniques.
Helped students meet diverse professional development goals.
Located and reserved classroom space to coordinate classes.
Managed and organized class records and reports.
Assessed each student's grasp of class material presented in courses.
Developed and deployed oral and written assessment strategies for optimal review of student abilities.
Developed guides and course materials to reinforce lecture information and help students learn.
Documented class absence and grade information in student records.
Tutored students requiring additional instructional assistance after class.
Participated in workshops and trainings to improve skills and learn new methods for classroom instruction.

Education and Training

Bachelor of Science in Business ManagementOctober 2016Grand Canyon University, Phoenix, AZ

Associate of Arts in PsychologyJanuary 2014University Of Phoenix, Tempe, AZ

Certifications

Certified Instructor, H and R Block - 2002

Resume Overview

Companies Worked For:

Sprint Corp.
Verizon Wireless
H And R Block

School Attended

Grand Canyon University
University Of Phoenix

Job Titles Held:

National Retail Account Executive
Sales Representative
Retail Store Manager
District Manager/Instructor

Degrees

Bachelor of Science in Business Management
Associate of Arts in Psychology

National Retail Account Executive Resume Example

Resume Score: 80%

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