National Retail Account Executive Resume Example AT&T Entertainment

NATIONAL RETAIL ACCOUNT EXECUTIVE

Executive Summary

Highly motivated and skilled Account Executive with proven track record for delivering wireless, wireline and entertainment sales results. Proven ability to lead,train and develop internal/external employees to exceed company sales and customer service goals.

Core Qualifications

Staff Development
Team Player
Staff Training
Computer-Savvy
Project Management
Lead Instructor

Calm Under Pressure
Vendor Partnerships
Account Management
Hard-Worker
Reliable
Customer Relations

Professional Experience

National Retail Account Executive
May 2011 to CurrentAT&T Entertainment － Houston, TX

Delivering sales and customer service training on AT&T Family of products to National Retail partners
Motivating over 80 national retail sales staff and store management to recommend AT&T products and service over our competitors to their customers.
Meeting annual sales targets within AT&T's National Retail Partners.
Responsible for merchandising locations with AT&T branded marketing material in 30 National Retail locations.
Directed strategic initiatives for increasing AT&T market share and fraud prevention.

Retail Connections Manager
March 2009 to February 2011AT&T Mobility － Houston, TX

Provided training and staff development programs to AT&T COR and Authorized Dealer Locations, using methods such as classroom training, demonstrations, on-the-job training, and meetings.
Educating the teams on new AT&T wireline products and wireless device handsets

Delivered new wireless devices testing to COR and Authorized Dealer teams to ensure teams were compliant.
Successfully trained over 150 Authorized Retail and COR Representatives on selling wired products and new wireless devices.

U-verse Marketing Manager
June 2006 to February 2009AT&T － Houston, TX

Coordinating marketing campaigns with sales activities for a new fiber voice,internet and video product.
Created marketing/sales events at Multi and Single family living units for U-verse TV/Internet/Phone products in San Antonio and Houston.
Managed a team of 20 external employees selling the U-verse suite of products and was responsible for a certain market penetration based on number of available living units in the assigned module.

Consumer Instructor/Trainer
March 2000 to May 2006SBC － Bellaire, TX

Trained and developed over 2000 new hire, current and external employees on sales, AT&T product knowledge and how to deliver outstanding customer service.
Delivered training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Developed and organized training manuals, visual aids, and other educational materials.

Education

Bachelor of Science : Marketing, 1993Grambling State University － Grambling, LA, 71245

The College of Business at Grambling State University is accredited by AACSB International - The Association to Advance Collegiate Schools of Business
Member of the World Famous Tiger Marching Band

Affiliations

Community NETwork ERG

Kappa Kappa Psi

North Houston Ravens Football & Cheer Leadership Team (501C3)

Resume Overview

Companies Worked For:

AT&T Entertainment
AT&T Mobility
AT&T
SBC

School Attended

Grambling State University

Job Titles Held:

National Retail Account Executive
Retail Connections Manager
U-verse Marketing Manager
Consumer Instructor/Trainer

Degrees

Bachelor of Science : Marketing , 1993

National Retail Account Executive Resume Example

Resume Score: 80%

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