national account manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

A strategic Global Account Manager with an industry leader that requires a well-rounded and highly skilled sales professional who can deliver results. Exceed expectations by , creating an account strategy, identifies new business trends and leverages long lasting strategic relationships with critical decision makers and key influencer's to drive revenue growth. Offering career development, a stimulating work environment and a competitive compensation package.

  • Award winning twenty-year career in technology sales and sales management, consistently outperforming and delivering stellar results against plan.
  • Expert selling complex IT Services that include, Network Security, Optical Transport Services, Ethernet, MPLS, SIP, Cloud and Data Center technologies to fortune 50 companies.
  • Farms and hunt within an assigned module to develop new and maintain existing relationships from the operational team through to the C-level.
  • Collaborate daily with my team of SME’s and internal resources to craft IT and telecommunications solutions
  • Sell, manage and prospect within the named account module.
  • Work with PMP, CSMs and engineering to build an Eco-System to support the customer's day to day requirements and stewardship.
  • PC Internet literate, Microsoft Office Suite, Sales Force CRM.

As a National Account Manager, I collaborate daily with my team of SME’s and internal resources to craft IT and telecommunications solutions that help solve business challenges, improve firm wide communications and streamline cost to drive my customer's profitability, market share and brand recognition. I am currently focused on developing new business within existing accounts and hunting for new business.

  • Building and executing on a detailed account plan strategy to maintain and grow revenue.
  • Finding new logos and closing business to drive new revenue streams and top line growth.
  • Developing, nurturing and growing long term executive and C-level relationships.
  • Networks: Metro & Global Networks at Layers 1,2 & 3),for every Architecture, Design and Topology.
  • Infrastructures: Dedicated Hosting, Collocation and Cloud Services
  • Internet: Secured, Managed, CPE & Dynamic Bandwidth utilization.
  • Voices: TDM, Converged Voice, Data and SIP Solutions.
  • Security: DDoS mitigation, Managed firewall & Intrusion prevention
  • Content: CDN, Video Transport & OTT Transport Solutions
Professional Experience
10/2013 to Current National Account Manager Acco Brands | Ogdensburg, NY,

Responsible for managing strategic relationships with a select set of Fortune 50 clients with a focus on driving revenue by interfacing with customers to build solutions that address their mission critical needs, and quarterbacking my team to provide timely service delivery and an excellent overall customer experience.

  • Sell, manage and prospect within the named national account module in the enterprise sector.
  • Work with the National Sales Organization to build and maintain account relationships, and achieve an established quota.
  • Hunt and farm within assigned account module to develop and maintain relationships from the operational through the C-level.
  • Accountable for meeting or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data Networking, Hosting, Managed Services, CDN and IP products and services sales.
  • Prospect for new applications within sectors, develop new opportunities within existing accounts, upsell existing billers to grow revenue.
  • Review complex customer requirements, equipment configurations, feasibility of intended applications and adequacy of implementations plans for customer needs, and provides specific solution recommendations.
  • Develop and manage sales funnel to analyze and manage pipeline activity against targets.
  • Gather information on the customer's business processes, critical success factors, and competitive standing through a strategic and consultative sales approach to deliver value-added business solutions.
  • Maintain contact with the customer, resolve problems, and seek additional opportunities to meet needs.
  • Create and maintain accurate account plans and reviews with senior level management.
  • Structure presentations, offerings, and contract negotiations (e.g., NDA, MSAs, Pricing Addendum's, etc.) drive legal engagements.
08/2001 to 10/2013 National Account Manager Acco Brands | Rancho Cucamonga, CA,

Successfully sold mission critical telecommunications services to C-level corporate executives, IT directors and network engineers.

  • Consistent quota achiever over nine consecutive years - 126%, 115%, 100%, 120%, 135%, 125%, 140%, 150%, 104%,102%, 105% and 92%.
  • Sold a wide range of enterprise services including the largest IPBX sale ever at XO.
  • Specialized in transport services (TDM, Ethernet, & IP), voice services & collocation.
  • Designed low latency strategic financial trading routes for major financial institutions.
  • Customers include Hilton Worldwide, Morgan Stanley, NYSE, KCG & leading Hedge Funds.
  • Initiated, developed and nurtured strategic long term relationships with key thought leaders and decision makers over a long term basis to generate and sustain revenue.
01/2000 to 01/2001 Enterprise Account Manager Doordash | Long Beach, CA,
  • Dedicated managed hosting solutions and managed services.
  • Sold professional services, managed hosting and application management designed to work across an entire multi-tiered architecture, ensuring comprehensive, end-to-end resiliency.
  • Received extensive training in Internet networking, comprehensive data center facilities infrastructure and the hardware and equipment to support a fully managed solution.
  • Consultative sales approach integrating operational support and engineering emphasis on application disciplines and their related database infrastructures.
  • Top performer in the New York sales office in sales for fiscal 2000.
Professional Affiliations

Participate in Various Events and organization:

  • MEF,Data Center Dynamics, Cloud Expo, AWS Summit, SIA
Additional Information
  • INTEREST: World Travel, Hiking, Skiing and Outdoor Activities
  • Awards: Xsellers - XO 2006, 2007 & 2008 XO Presidents Club 2009
  • First ever recipient of the XO "Hero's Award," in 2011.
Expected in Bachelor of Business Administration | Management Pace University, New York, N.Y. GPA:

Business Management


Bilingual (Spanish and English) written and spoken.

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Resume Overview

School Attended

  • Pace University

Job Titles Held:

  • National Account Manager
  • National Account Manager
  • Enterprise Account Manager


  • Bachelor of Business Administration

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