National Account Manager Resume Example

Responsible for managing strategic relationships with a select set of Fortune 50 clients with a focus on driving revenue by interfacing with customers to build solutions that address their mission critical needs, and quarterbacking my team to provide timely service delivery and an excellent overall customer experience.

• Sell, manage and prospect within the named national account module in the enterprise sector.
• Work with the National Sales Organization to build and maintain account relationships, and achieve an established quota.
• Hunt and farm within assigned account module to develop and maintain relationships from the operational through the C-level.
• Accountable for meeting or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data Networking, Hosting, Managed Services, CDN and IP products and services sales.
• Prospect for new applications within sectors, develop new opportunities within existing accounts, upsell existing billers to grow revenue.
• Review complex customer requirements, equipment configurations, feasibility of intended applications and adequacy of implementations plans for customer needs, and provides specific solution recommendations.
• Develop and manage sales funnel to analyze and manage pipeline activity against targets.
• Gather information on the customer's business processes, critical success factors, and competitive standing through a strategic and consultative sales approach to deliver value-added business solutions.
• Maintain contact with the customer, resolve problems, and seek additional opportunities to meet needs.
• Create and maintain accurate account plans and reviews with senior level management.
• Structure presentations, offerings, and contract negotiations (e.g., NDA, MSAs, Pricing Addendum's, etc.) drive legal engagements.