National Account Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Administrative professional with experience supporting management in a wide array of responsibilities. Able to interface with and support management and departmental resources in a fast paced project oriented environment. Works well independently and/or within a group. Trusted with highly confidential/sensitive information. Attention to detail enables accuracy in coordinating meetings, travel arrangements, training, and expense reports.

Microsoft Office, Word, Excel, Access, PowerPoint, Outlook, DMS, ISS, LifeSuite, Sircon, AIS,

J.J. Keller Driver File-PC, Drug and Alcohol Testing database.

Internet, intranet, e-mail, telephones, phone mail systems, scanner, file, fax, copy, and shred.


Assisted in the development and implementation of transitioning the training database from Microsoft Access to the company intranet.

2015 to Current National Account Manager Acco Brands | Alexandria, PA,
  • Liaison for internal and external communications with assigned account.
  • Handle confidential information and records.
  • Report background results via computer and/or e-mail.
  • Send daily status reports.
  • Research discrepancies, communicate delays.
2008 to 09/2014 Administrative Assistant/Training Coordinator Americold Logistics | Vineland, NJ,
  • Support Director of Engineering.
  • Interface with all offices, departments and levels of management to ensure deadlines are met and issues are resolved.
  • Generate meeting agendas, meeting minutes, and reports.
  • Maintain, track, and coordinate required Safety, Quality Assurance, and Client/Project Specific training in the Master Training Database.
  • Assisted in the development and implementation of transitioning the training database from Microsoft Access to the company intranet.
  • Responsible for making all travel arrangements including flight, hotel and rental car reservations for multiple business units.
  • Train new personnel.
  • Submit and process electronic expense reports, resolve any issues related to expense reports.
  • Review and approve electronic business card requests via company intranet.
  • Format and prepare technical specifications.
  • Member of the donation committee.
09/2007 to 2008 Administrative Assistant Cleveland Clinic | Huntsburg, OH,

Support Director Engineering and Chief Engineer.

08/2006 to 09/2007 Division Office Coordinator State Of Minnesota | Altura, MN,
  • Support Division Manager.
  • Responsible for all office and administrative functions including initiating new hire recruiting packets via Sircon, accounts payable and receivable utilizing double entry accounting, daily bank deposits, new business, follow-up on pending business, agent support, lead management, client services, and mail room.
2004 to 04/2006 Major Account Coordinator/Quality Control Coordinator Applicant Insight, Incorporated | City, STATE,
  • Support clients including resolution of any issues.
  • Set-up accounts with clinics, laboratories and Medical Review Office (MRO).
  • Search internet for clinics nationwide.
  • Order required forms and supplies from laboratories.
  • Maintain working relations with clinics, laboratories and MRO.
  • Reconcile invoices.
  • Train new personnel.
  • Create spreadsheets for tracking and reporting information.
  • Responsible for the accuracy of information prior to releasing to clients.
  • Ensure quality procedures and client specifications are always being followed.
  • Audit database and website.
  • Report all discrepancies and inconsistencies to management.
  • Resolve client issues.
  • Follow-up on pending orders.
  • Assist with special projects.
02/1998 to 2004 Safety Administrator Lincare, Incorporated | City, STATE,
  • Comply with the Federal Motor Carrier Safety Regulations and Hazardous Materials Regulation.
  • Responsible for random testing and Smith System defensive driving program.
  • Maintain and audit driver qualification files.
  • Coordinate the set-up of breath alcohol/drug testing collection sites and defensive driving instructor training courses.
  • Databases maintained: J.J. Keller Driver File-PC, Drug and Alcohol Testing database.
Expected in Associates of Science | Computer Information Science Florida Metropolitan University I.C.M. School of Business, , GPA:

Computer Information Science

Expected in Certificate | Word Processing I.C.M School of Business, , GPA:
Expected in High School Diploma | Shaler Area High School, , GPA:
Additional Information
  • Adopt-A-Highway Volunteer Coordinator - Knoxville, TN
  • United Way Volunteer Coordinator - Knoxville, TN
  • Community Food Connection of Blount County - Volunteer - Maryville, TN

Accounts payable and receivable, administrative functions, client services, customer service, databases, double entry, driving, electronic business, e-mail, expense reports, fax, forms, instructor, Microsoft Access, Excel, mail, Microsoft Office, Outlook, PowerPoint, Word, personnel, quality assurance, recruiting, reporting, research, safety, scanner, spreadsheets, telephone, travel arrangements.

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Resume Strength

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Resume Overview

School Attended
  • Florida Metropolitan University I.C.M. School of Business
  • I.C.M School of Business
  • Shaler Area High School
Job Titles Held:
  • National Account Manager
  • Administrative Assistant/Training Coordinator
  • Administrative Assistant
  • Division Office Coordinator
  • Major Account Coordinator/Quality Control Coordinator
  • Safety Administrator
  • Associates of Science
  • Certificate
  • High School Diploma