Hardworking, educated, detail oriented mom, looking to return to full time work following the remission of my daughters medical condition.
Sales and marketing
Skilled in general customer service
Personable and outgoing
Fast learner with a strong desire to learn
01/2015 - 11/2016
Turf Paradise － Phoenix, AZMutuel TellerMaintained up-to-date knowledge of companies policies. Directly assisted the guests in placing bets as requested. Issued the pay-outs for winning bets by company and IRS policies and procedures. Collected money and provided change as needed. Managed the off track betting booth and various locations without direct supervision. Handled the cash drawer and made required deposits at the end of shift. Trained numerous new employees per managements requestCreated new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for terrific Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Communicated all merchandise needs or issues to appropriate supervisors. service.
05/2013 - 06/2014
LA Fitness － Peoria, AZSales PersonAssisted perspective gym members in touring the facility and providing detailed and accurate information about our location as well as the surrounding area. Generated leads weekly outside of walking prospects. Negotiated prices, terms of sales and service agreements as monthly promotions begin and end. Maintained detailed account records and contact logs and maintained a 95% customer renewal rate while employed.