multimedia technician resume example

Installed residential and commercial home theater, sound, visual, and control equipment, and wiring. I had to manage equipment transport to job site. Configure and program installed equipment. I then had to educate customer on equipment use

URC programming and education.

· Pulled and terminated variety of cables.

· Monitored and repaired audio, video, control systems and video conferencing equipment.

· Interpreted technical data from drawings, blueprints, schematics and service manuals.

· Interfaced with customers to explain operation and instill confidence in installed systems.

I was hired in a Utility position where I was trained in every aspect of the business to act as a filler when my associates were sick or on vacation. I learned the delivery routes, the warehouse orders, built loads for delivery and then every sales route. I was also trained as a driver for the vending machine branch of the business. I would fill and service machines, and determine if the sale pars were correct and would make necessary order changes. Later, as account manager, I had just under 80 accounts from convenience stores, restaurant, bars, trading posts, resorts, and grocery stores. I managed the dates and rotation for each location. I made relationships with each of the managers and important decision makers at each account I dealt with. I also managed a handful of merchandisers to properly maintain my larger accounts. I also did lots of service work to our fountain machines and other equipment while in this position because usually it was more convenient to fix the issue myself while ordering for the account, than to request a service call and have the customer wait. This mid-management position also offered me promotional opportunities to advertise and sell new PepsiCo products at high exposure locations such as Sunrise Ski Resort in AZ.

· Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

· Boosted sales numbers with proactive account servicing and diligent relationship-building.

· Recommended brand products to customers, highlighted benefits and redirected objections to secure sales.

· Engaged in new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.

· Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction.