Restaurant manager with over 20 years of experience in FOH
and BOH restaurant operations. My goal is to facilitate my superiors workload. I offer business growth ideas and the skill to hire and train staff members. I strive to create wonderful experiences for my guests and a learning environment for staff members. I have excellent communication skills in both English and Spanish. I am able to work alone or in a team. I have the ability to learn and adapt quickly.
Over 20 years FOH & BOH experience
Creating memorable experiences for guests
Health and safety training
Excellent customer service pedigree
Work well under pressure
Inventory control and record keeping
Multi-Unit Manager, 10/2016
to 05/2017 OTG Management – Newark Airport
Operated 2 restaurants that averaged $100,000 per week
Led and directed team members on effective methods, operations and procedures.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Correctly calculated inventory and ordered appropriate supplies.
Assured proper safety and health standards were followed.
Attended to equipment maintenance and repair.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
to 09/2016 Garden Restaurant – Union, New Jersey,
Brought in to turn around a failing business.
Changed all LWB & Food menus.
Retrained existing staff and hired new members.
Increased profit, lowered labor cost and spending.
Increased both staff and guest retention.
Assured guest had a memorable experience.
Made sure staff followed state health and safety codes.
to 02/2010 Siena Grill – Red Bank,
Day to day operations
Hired and trained FOH and BOH staff
Scheduled according to restaurant needs.
Responsible for Sanitation, quality and safety.
Ordered LWB and food according to daily operational needs.
Maintained records and reported directly to owners.
Created daily, weekly and monthly events and goals.
High School Diploma: 1989 David Brearley HS - Kenilworth,