multi unit financial retail area manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Efficient Multi Unit Area Manager with experience overseeing Financial lending & Retail Industry operations to meet challenging targets and schedules while maintaining budgets and promoting employee performance. Motivational leader with good problem-solving and group management abilities. Successful at keeping employees on-task and achieving quality objectives. Demonstrated Multi Unit Area Manager with extensive experience driving sales and KPIs to achieve the budgeted goals with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover.

  • Experience Financial & Retail Multi Unit Area Manager.
  • Financial Budgeting
  • Budget management
  • P&L Focus on 4 Wall Ebitda & Operating Income Growth.
  • Profit & Revenue-generating strategies.
  • Cash Financial services ( Experience on Payday loans & Title loans industry along with Collateral loaning & Retail experience)
  • Risk management
  • Sales territory Growth.
  • Customer relationship building ( Over 10 years of outstanding customer service ) & Focus on driving solid customers reviews on different platforms. ( GOOGLE, PODIUM, YELP & OTHER)
  • Coach,Mentor, Trainer & Talent recruiter.
  • Compelling Leadership Skills
  • Multi software user
Multi Unit Financial & Retail Area Manager , 04/2019 to 07/2021
CarestreamMa, MA,
  • Supervised business functions, employee staffing, customer retention and financial accountability for assigned stores within Texas & Oklahoma.
  • Observed department resources to manage use, maximize efficiency and achieve production targets.
  • Maintained inventory/shrink rating of less than 0.1%.
  • Managed $2.5MILLION operation by coordinating all supervisory responsibilities, including forecasting, assets control & growth, performance evaluations, process improvements, payroll, budgeting, promotion planning and maintenance.
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
  • Boosted Net Revenues by delivering effective directions & proper training, issue resolution techniques and staff mentoring on company's web-based training system.
  • Realigned procedures and daily protocols with changing business demands.
  • Streamlined operations while administering all reporting and compliance procedures for site consisting of 6 managers and 29 total employees.
  • Promoted positive customer service experiences by promptly resolving conflicts.
Logistics Specialist, 10/2017 to 03/2019
  • Fostered relationships with product support staff, technical personnel, sales leaders, finance team and executives to transform and strengthen business processes.
  • Provided outstanding Logistics Needs service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
  • Shared detailed information regarding Transportations & Services options to help customers make decisions.
  • Strengthened traceability by developing organization systems for client contracts, records, reports and agendas.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
Multi Unit Financial Area Manager, 01/2017 to 10/2017
B. Money Financial ServicesCity, STATE,
  • Responsible for the financial growth of Payday Loan, Title loans portfolio along with the execution of company money service.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Executed business strategies to boost revenue and penetrate new markets through implementation of SELF DRIVEN and CONSTANT TEAM DEVELOPMENT.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Created effective 12 month business plans to focus strategic decisions on exceeding long-term objectives.
  • Provided leadership to 35 employees through coaching, feedback and performance management.
  • Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.
  • Coached and developed MULTIPLE internal candidates for promotion to general management.
Multi Unit Retail & Financial Area Manager , 01/2013 to 01/2017
EZ Corp/EzPawn.City, STATE,
  • Monitored various financial functions including inventory, cash and payroll processes to keep location running smoothly.
  • Increased YOY sales 100% and grew margins by effectively introducing new products within 12 months.
  • Raised profits 100% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and immediate attention to details.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
  • Spearheaded growth initiatives to improve operational standards.
  • Managed business expansion, revenue development and market gains.
  • Reduced manager turnover rate by offering percentage of training through e-learning.
  • Created customer service model used at multiple locations, resulting in 100% increase in customer service ratings.
  • Cultivated positive rapport with associates and team leadership.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Oversaw the quality of operations of 8to 14 locations throughout South Texas region.
  • Evaluated budget plans and current costs to project trends and recommend updates.
Education and Training
: Business Administration And Management, Expected in to GJCC - SAN MARCOS TX,
High School Diploma: , Expected in to STCC - McAllen TX,

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Resume Overview

School Attended

  • GJCC
  • STCC

Job Titles Held:

  • Multi Unit Financial & Retail Area Manager
  • Logistics Specialist
  • Multi Unit Financial Area Manager
  • Multi Unit Retail & Financial Area Manager


  • Some College (No Degree)
  • High School Diploma

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