LiveCareer-Resume

Multi Team Leader resume example with 19 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

im honest, hard working, always give my 100%. looking to always progress up the ladder to success.

Skills
  • Sales expertise
  • Client Service
  • Performance improvement
  • Telemarketing expertise
Work History
Multi Team Leader, 09/2019 - 04/2020
Starbucks Charleston, WV,
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives
  • Coordinated weekly meetings for internal and external groups, including teleconferences and videoconferences, interacting with all levels of management
  • Trained team on all aspects of operating procedures and company services
  • Initiated timely response to emails, voicemails and written correspondence
  • Assisted [Type] offices with business development and customer service
  • Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly
  • Facilitated training for associates through daily coaching and regular performance appraisals
  • Implemented new working processes which delivered continued improvements
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
Store Manager, 09/2011 - 08/2019
Starbucks Chicago Ridge, IL,
  • Rotated merchandise and displays to feature new products and promotions
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Created work schedules according to sales volume and number of employees
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Established succession planning by training and mentoring associates into leadership positions
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Monitored and maintained proper humidity and temperature in climate-controlled stockrooms
  • Managed, hired and developed top talent to strengthen workflow and productivity
  • Trained and supervised all new associates in grocery, produce and administrative departments
  • Protected store from loss or theft by setting and enforcing clear security policies
Store Manager, 03/2001 - 09/2011
Blueox Corp. City, STATE,
  • Rotated merchandise and displays to feature new products and promotions
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Created work schedules according to sales volume and number of employees
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Trained and supervised all new associates in grocery, produce and administrative departments
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations
  • Protected store from loss or theft by setting and enforcing clear security policies
Education
Associate of Applied Science: Residential Construction, Expected in 05/1991
-
Suny Morrisville - Morrisville,
GPA:

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Resume Overview

School Attended

  • Suny Morrisville

Job Titles Held:

  • Multi Team Leader
  • Store Manager
  • Store Manager

Degrees

  • Associate of Applied Science

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