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Multi Site Property Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations. Efficiently oversee operational aspects of multi-family buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Responsible Property Manager committed to ensuring safe and comfortable environment for residents. Talented professional considered knowledgeable leader and dedicated problem solver. Brings twenty+ years of valuable expertise in customer service. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Skills
  • Customer service-focused
  • Leasing
  • Affordable housing programs knowledge
  • MS Office
  • Organization
  • Customer service
  • Communications
  • Problem resolution
Work History
Multi-Site Property Manager, 07/2017 to Current
Security Properties Residential Suisun City, CA,
  • Established strong, professional relationships with outside vendors and residents by promoting team collaboration and delivering exemplary service.
  • Conducted property showings to highlight features and answer questions to close leases with new tenants.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Coordinated with onsite maintenance staff and managers from other sites when extra help is needed on unit turns, maintenance and upkeep.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
Problems Clerk, 12/2006 to 07/2017
Lewis Operating Corp. Eastvale, CA,
  • Worked with internal receiving customers to understand needs and provide solutions to freight receiving issues as many as 30-50 a day.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Updated Purchase Orders due to late arrivals, wrong item shipments, wrong packed item shipments, overages of item shipments and recalled item shipments.
  • Cross trained in the traffic office handling bills for driver loads being delivered and picked up.
  • Cross trained in the Return to Vendor department handling creation of Bills of Lading and other shipping documents as needed.
  • Obtained equipment licenses for RR Lift and Stock Picker.
  • Processed freight out of the problems area into inventory.
  • Trained on dock receiving associates on how to handle problem freight from the time of unloading to possibly slotting into the problems department for further investigation of solutions.
  • Worked both independently and as a team depending on the project needs.
Breakpack Receiving/Order Filler, 09/1999 to 12/2006
Wal-Mart Distribution Center 6037 City, STATE,
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Unloaded deliveries from trucks in prompt fashion.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Verified cases for correct item and pack before sending onto the order filling area with a average 115% production level.
  • Cross trained on the reporting side of department for reporting production and quality numbers to members of management.
  • Trained new associates on how to process/receive freight into the area and on the order filling of freight for shipment to stores.
Loan Processor, New Account Representative, Teller, 05/1994 to 09/1999
Inland Empire Bank (now Banner Bank) City, STATE,
  • Set up and completed loan submission packages.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering auto, farm equipment and personal loans.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Tracked insurance policies for loans requiring insurance coverage for items used as collateral.
  • Promoted products or services to each customer based on needs.
  • Completed special procedures for customers such as ordering new checks, stop payments or investigating identity theft.
  • Completed highly accurate, high-volume money counts as a teller and larger amounts as the vault teller.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Presented new and additional products and services to existing customers.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Rapidly and efficiently prepared customer, ATM cash and change orders.
  • Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Administrative Clerk, 05/1993 to 02/1994
First Savings Bank Of Washington City, STATE,
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Entered customer data into bill payer system and updated customer contact information to keep records current. Processed, verified and shipped bill payment checks for customers.
  • Processed orders for ATM/Debit cards and replacement cards for customers.
  • Created and ran macros for reporting to senior management.
  • Processed return checks for prompt repayment from other financial institutions.
Education
High School Diploma: , Expected in 06/1991
to
Hermiston Senior High School - Hermiston, OR ,
GPA:

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Resume Overview

School Attended
  • Hermiston Senior High School
Job Titles Held:
  • Multi-Site Property Manager
  • Problems Clerk
  • Breakpack Receiving/Order Filler
  • Loan Processor, New Account Representative, Teller
  • Administrative Clerk
Degrees
  • High School Diploma

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