multi site property manager resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
In reference to the Regional Property Manager position with Southwood Realty, I have over eight years experience in property management as well as twelve years in customer service. I would like to express my interest and enthusiasm for the position. In addition to my desire to join your team, you will find I am a dedicated professional who is eager to learn and continue to excel in all areas of property management. If you agree that my qualifications are a close fit to your needs, I would be delighted to meet with you to discuss the possibility of employment.
  • Produce and maintain annual property budget
  • Produce marketing plan
  • Plan and coordinate monthly resident socials
  • Negotiate advertising and maintenance contracts for property
  • Experience in use of electronic communication professionally and efficiently, with previous experience in Onesite, Yardi, YieldStar, Lead2Lease, Satisfacts and Compliance Depot.
  • New start student housing project with 640 beds
  • Manage conventional property with 240 units
  • Eight years of experience with RealPage
  • Accurate financial reporting, preparing monthly narrative and owner reports
  • Hire and train complete leasing and service teams
  • Multiple years of experience completing Grace Hill classes for myself and entire staff
Work History
Multi-Site Property Manager, 09/2016 to Current
Security Properties ResidentialThornton, CO,
  • Active Property Manager over twelve student housing communities
  • Hire and train new lease up team
  • Create and implement lease up marketing plan
  • Coordinate student events through out communities
  • Implement policy and procedures for new start-up
  • Prepare weekly owners reports and market surveys
  • Prepare property and leasing team for Fall 2017 Move Ins
  • Manage 100% on-line leasing for all signed leases through Docu-Sign
  • Maintain all social media advertising to include Facebook, twitter and all other industry advertising sources.

Property Manager , 09/2008 to 09/2016
HyattAspen, CO,
  • Managed a multi-family community of nearly 250 apartment homes.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Oversee the marketing and leasing staff to ensure that the owners goals are met.
  • Responsibilities include: Performing employee evaluations, evaluating credit and rental history of all new applicants, verifying all income and assets of applicants to ensure they met the resident selection criteria and qualify according to company guidelines, reviewing rental applications for approval or denial, and solving employee and resident issues. Active in coding invoices and entering into the accounting system for payment, posting all journal entries and preparing bank deposits, and processing security deposits. Promoted resident satisfaction and retention by responding to complaints, questions and requests in a timely manner, and taking appropriate action to resolve and address service issues. Responsible for all on-site collections, filing the necessary legal documents for non-payment of rent, and appearing in court for all legal matters. Complete financial reporting, executive summary\'s along with market survey updates to management and owners on a monthly basis.
  • Ensure all maintenance is performed in a timely manner.
  • Solicit and evaluate bids for contract services.
  • Make recommendations for renewal and/or termination of vendor contracts.
  • Submit weekly payroll documents and the required financial and occupancy reports to management and owners.
  • Maintained a sufficient number of units so that they were market-ready at all times.
  • Communicated effectively with owners, residents and on-site associates.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Maximized rental income while minimizing expenses through effective planning and control.

  • Leasing & Marketing Manager, 01/2006 to 01/2007
    Cardinal Group CompaniesBloomington, IN,
    Duties included: Screening rental applicants, meeting with prospective tenants to show apartment homes, explaining terms of occupancy, preparing lease agreements, inspecting properties and preparing work orders for the maintenance team.
  • Held floating position in marketing on two properties during initial lease up stages.
  • Maintained a closing ratio of 45%, helping the community achieve an average occupancy of 95%. Conducted marketing on a consistent basis along with staying current with surrounding market or new businesses in the area. Handled business administration responsibilities including drafting correspondence, preparing newsletters, and responding to prospective lead inquires.
    • Responded to tenant concerns in a timely manner.
    Collected rent and security deposits, wrote receipts, sent late notices and collected late charges.
    High School Diploma: , Expected in 2000 to Seminole HIgh School - Seminole, FL

    • Certified Apartment Manager (CAM)
    • Certified SC Property Manager In-Charge (PMIC)
    • Member of the Upper Apartment Association
    • Member of the Anderson & Greenville Chamber of Commerce

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    Resume Overview

    School Attended

    • Seminole HIgh School

    Job Titles Held:

    • Multi-Site Property Manager
    • Property Manager
    • Leasing & Marketing Manager


    • High School Diploma

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