multi site property manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Industrious Multi-Site Property

Manager, offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.

  • Excellent writing and communication skills
  • Customer service
  • Strong Closing Skills
  • Bilingual- Spanish
  • Staff management
  • Yardi, Onesite, MRI, Rent Manager LRO and Realpage software experience
  • Property tours and inspections
  • Common area maintenance
  • Tenant issue resolution
  • Financial Reporting
  • Daily operations oversight
  • Amenities expertise
  • Marketing and advertising
  • Business Development
  • Contract Negotiation
Work History
Senior Community Manager, 01/2022 to Current
EbenezerSaint Cloud, MN,
  • Performed market analysis to advocate for rental increases to increase CNOI and lease trade outs.
  • Worked closely with asset management team to budget projects to increase our community value by 2023.
  • Performed due-diligence audits and inspections on new assets.
  • Traveled and assisted in assets in across three different markets.
  • Evaluated property conditions and recommended improvements.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Improved processes through expense management.
  • Created relationships with vendors and potential investors in order to elevate the company as a whole.

Lease up Community Manager, 05/2021 to 01/2022
Alterra Mountain CoSteamboat Springs, CO,
  • Collaborated site foreman during construction.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Surpassed budgeted occupancy goal by 9% and achieved 81% pre-lease within six months of the community opening.
  • Maintained delinquency below 1%.
  • Aided upper-level leaders by completing budgets, marketing reports and market analysis for executive action planning.
Property Manager, 05/2020 to 05/2021
Habitat AmericaGaithersburg, MD,
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored the major renovations and capital projects of a 423 unit garden style community.
  • Completed monthly financial analysis and varience reports for owners.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Maintained sufficient number of units market-ready at all times.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Created a strategic marketing plan and stabilized a community and increase occupancy.
Assistant Property Manager, 02/2019 to 05/2020
Company NameCity, State,
  • Work closely with community manager to increase NOI
  • Work closely with community and maintenance manager to assure that the properties budget is being met
  • Verify community financials by completing pre-close and month end close out
  • Sales leader for the leasing team to help ensure monthly goals are being met
  • Complete final account statements for move-outs
  • Schedule vendors and make ready board for vacant units
  • Collect and process rent payments
  • Collect and manage community delinquency
  • File evictions
  • Help transition new properties and acquisitions in the area
  • Mentored new assistant managers
  • Keep delinquency below 1%
  • Input PO's and follow up with vendors to make sure all bills have been uploaded
  • Complete weekly report for asset managers
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
Leasing Consultant, 02/2017 to 02/2019
Company NameCity, State,
  • Greet everyone that walks into the office and create a welcoming atmosphere
  • Build value in the community and sell prospects on leasing in our community
  • Responsible for providing ideal customer service and memorable move-in experiences
  • Assist residents with their renewal process
  • Up sell community amenities like garages and storage units
  • Meet monthly leasing goals
  • Work closely with the maintenance team to make sure that resident service request and vacant units are completed
  • Helped plan and organize resident events
  • Helped process rent payments, final account statements and close out the month
  • Finished 2017 with 87 leases and stayed in the top of the sales leader board in two different districts
  • Finished 2018 with a 19% closing ratio and 88 net leases
  • In 2018 I brought in an estimate of 1.7 million dollars in rent revenue for my community
  • I lead weekly sales meetings to discuss community goals and develop action plans
High School Diploma: , Expected in 2014 to Durant Senior High School - Plant City, FL

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Resume Overview

School Attended

  • Durant Senior High School

Job Titles Held:

  • Senior Community Manager
  • Lease up Community Manager
  • Property Manager
  • Assistant Property Manager
  • Leasing Consultant


  • High School Diploma

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