SEARCH

Multi-site operator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MULTI-SITE OPERATOR
Professional Summary

With stellar leadership and people skills I can propel any team forward. I have over 10 years of experience as a Regional Director of Rehabilitation Services and Operations Management, and over 16 years in health care management. With strengths in team building and leadership backed by training in physical therapy and business administration. I am recognized consistently for performance excellence and contributions to success in the health care industry. I find the opportunity to work with unconventional thinkers exciting. I possess a tremendous drive and strong work ethic. I seek to devote my time to a company with values that align with mine.

Skills
  • Leadership
  • Business development
  • Marketing strategy
  • Efficient
  • Strong Communication
  • Entrepreneurial mindset
  • Forecasting
  • Quality
  • Project Management
  • Compassion
  • Multitasking abilities
  • Critical thinking
  • Team building
  • Training & Development
  • First Aid/CPR
  • Customer service
  • Collaboration
  • Cultural awareness
  • Teamwork
  • Planning and Coordination
Work History
Multi-site operatorAdvanced Health Care Corporation – Las Vegas, NV
  • Manage an area team, and an operating budget of 2.5 million.
  • Defend facility audits at risk for loss in excess of 2 million in each facility.
  • Consultant for daily facility operations, marketing, and area growth.
  • Lead recruiting initiatives, readmission mitigation, and provider satisfaction.
  • Lead projects and analyze data to identify opportunities for improvement.
  • Handle day-to-day running of facility operations, ensuring high levels of productivity and progression.
Director of Rehabilitation11/2010 to 03/2011
Reliant Rehabilitation – Las Vegas, NV
  • Manage rehabilitation department operations for 98 bed facility for PT, OT, SLP.
  • Collaborate with interdisciplinary team for best practice, patient care, and manage practices and tactics for meeting financial targets.
  • Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
  • Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
  • Promoted and followed facility infectioncontrol policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads and notified [Job title] of staffing constraints.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Director of Rehabilitation Services01/2006 to 11/2010
Healthsouth Rehabilitation Hospital – Las Vegas, NV
  • Manage operation of outpatient rehabilitation services providing treatment and compassion to 45 patients per day.
  • Perform operations summary review, analysis, budget and forecasting.
  • Collaborate with inpatient hospital leadership (CEO/CFO) to improve quality and attain financial targets.
  • Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
  • Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
CEO06/1999 to 09/2005
PARAMOUNT THERAPEUTICS REHABILITATION FACILITY – Hamilton , Ontario, Canada
  • Operations management of outpatient rehabiltation facility.
  • Identify new business opportunity, developed and implemented patient management programs resulting in improved consumer satisfaction, positive financial and quality outcomes.
  • Identified strategic opportunities for growth with alternate payment model projects.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Achieved substantial increase in revenue by using market expertise and business knowledge to make proactive decisions.
  • Developed and implemented strategic updates to facility operations to solve issues affecting efficiency, profitability and production.
  • Prepared organization for forecasted demand levels through effective operational planning.
Education
Member of the American College of Healthcare ExecutivesCurrent BLS, CPR and First Aid Clinical Coordinator of Education to promote and support students of Physical Therapy and Physical Therapy Assistants, Bundle Payment Care Initiative with Accountable Care Organizations facility representative, Member of the American Physical Therapy association, Board Member of Carrington College Physical Therapy Program
Master of Physical Therapy: Physical TherapyD'Youville College- Buffalo, NY

Member of the American Physical Therapy Association

  • Member of Nevada State Board of Physical Therapy 2006
MBA: Masters of Business AdministrationExpected in 08/2021University Of Nevada - Reno- Reynard, NV
  • Coursework in executive Masters of Business Administration
Associate of Applied Science: Massage TherapyCanadian Therapeutic College- Burlington, Ontario Canada
  • Professional development completed in Massage Therapy
  • Member of Ontario College of Massage Therapists
Bachelor of Arts: Health StudiesBrock University- St. Catharine's, Ontario Canada
  • Majored in Health Studies and Human Movement
Interests

I enjoy real estate. I acquired a professional real estate salesperson license from the Nevada Department of Business Industry Real Estate Division Nov., 2020.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Advanced Health Care Corporation
  • Reliant Rehabilitation
  • Healthsouth Rehabilitation Hospital
  • PARAMOUNT THERAPEUTICS REHABILITATION FACILITY

School Attended

  • Member of the American College of Healthcare Executives
  • D'Youville College
  • University Of Nevada - Reno
  • Canadian Therapeutic College
  • Brock University

Job Titles Held:

  • Multi-site operator
  • Director of Rehabilitation
  • Director of Rehabilitation Services
  • CEO

Degrees

  • Master of Physical Therapy : Physical Therapy
    MBA : Masters of Business Administration Expected in 08/2021
    Associate of Applied Science : Massage Therapy
    Bachelor of Arts : Health Studies

Similar Resumes

View All
Multi-Site-Property-Manager-resume-sample

Multi-Site Property Manager

Kuester Commercial

Charlotte, North Carolina