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Multi-Site Manager Resume Example

Resume Score: 80%

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MULTI-SITE MANAGER
Summary

I successfully took on a big career challenge and have been working as a Site Manager for 2 low-income properties, both multi-family and senior/disabled properties processing and qualifying tenants for the past 5 years. I worked in the hospitality industry with 15 years experience in the retail/visual management with extensive training in Customer Relations. I have worked in a posh Supper Club where one of my many responsibilities was to man the Green Room with such famous acts as the late Ray Charles, Eartha Kitt, Nancy Sinatra and members of Cirque du Soleil to name a few. I was promoted 3 times in 8 months, received high honors and acknowledgments for Meeting and Exceeding Goals/Expectations. I've attended  multiple seminars and offsite training in Hospitality, Customer Service, Management, Fair Housing, and different funding sources including but not limited to HUD, RD, HOME and LHITC. I am responsible, reliable, versatile and I have a strong healthy work ethic and a drive to succeed.

Highlights
  • Strategic planning
  • Personable
  • Team building
  • Cost reduction and containment
  • Multi-site operations
  • Created and Implemented a training manual 
  • Multi-unit operations management
  • Staff retention
  • Troubleshooting and problem solving​
  • Dedicated
  • Marketing and Advertising background
Accomplishments
Recent achievements...certificates from trainings, Rd Certified. I have been recognized by the City of Elgin and the Union County Sheriff's Department for my improvements made to my two Elgin properties; that have had a negative reputation in the town for several years to pass. I've assed multiple OHCS Compliance Inspections. A brief synopses of past achievements, with Gymboree my team raised over $1,200 for the “March of Dime” premature baby's fundraiser, when working for Westfield Shopping Town Center I headed the Launch of the 2004 marketing “WOW” program; traveled to other Westfield Malls to help launch their programs and plan their retail rallies.. See experience for more of my accomplishments.
Experience
Multi-Site Manager 07/2013 to CurrentCompany NameCity, State

Monitored project schedules for 2-4 projects at a time. Developed and managed annual operating budgets for 2 Elgin-area properties. Day-to-day functions of a multi-family property and three senior and disabled properties, includes but not limited to Move-In's, Move-Out's, Annual Recertification's & Interim Recertification's, Reasonable Accommodation, Marketing and Advertising, Rents/Banking, Weekly Reports, Quarterly HOME Monitoring Reports, Annual AFMHP packets, Funding and Code Inspections, Residents retention and upholding the Lease Agreement signed by residents, Maintenance/Property upkeep or concerns and working hands on with Contractors/Vendors.

Lead Independent Consultant 04/2009 to CurrentCompany NameCity, StateSells Specialties for Wickless flameless candles and many other great products. I run my own business; Hosting Parties, Direct sells, Fundraisers, Baby Showers, all Holidays and  Great Gift Ideas, Scentsy Family and I have you covered. Earned the “Lifetime PRV” Award for recognition of sells and achieved the Lead title only 6 months into my business with Scentsy.
Lead Supervisor04/2008 to 08/2009Company NameCity, State Coaching in the moment to uphold the Puma Way, while upholding and continuing to teach Puma's selling standards and expectations. Monday morning SVW's (Store Visit Welcome sheet). Conducted group interviewing and training. Handled regular duties to include transfers, charge sends, shipping/receiving, promotions, window changes, merchandising. Our team received awards for Mystery Shoppers 93% for our region and Top Conversion in the District 19.3% in 2008. Top Scores on LP Audits in the district. Excelled at many of the company's individual and team contest's, (Including the “While the Cats Away” contest). I have been featured in Global Communications for Top Sales. Supervisor: Nicole Philliber
Pool Supervisor/Manager04/2007 to 10/2007Company NameCity, StateCreated and implemented training manual for pool attendants and lifeguards; responsible for marketing and maintaining the cabanas. Attended weekly manager meetings and was given the responsibility of creating incentives for staff. Hosted children's Entertainment programs. I was also responsible for scheduling, payroll, and miscellaneous office duties. Supervisor: Angelina Ramos
Education

Completed courses at EOU-Eastern Oregon University Majoring in Design and Minor in Business with Dean's List credits. I attended Palm Springs High School in California, and excelled in business, fashion, USB and The Drama Club, while maintaining a 3.8 GPA. obtained my High School Diploma

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Resume Overview

Job Titles Held:

  • Multi-Site Manager
  • Lead Independent Consultant
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  • Pool Supervisor/Manager

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