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Multi-Line Senior Claims Adjuster Resume Example

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MULTI-LINE SENIOR CLAIMS ADJUSTER
Professional Summary
Motivated Claims Professional specializing in subrogation, personal property and casualty losses and damages.  Leading subrogation recovery adjuster for Citizens Insurance Company, recovering over $1,000,000.00 in a year.  Passionate about quality and customer satisfaction with a record of consistently exceeding company goals.  Hard working, trustworthy and dependable.
Skills
  • Subrogation Recovery Specialist
  • Casualty and property loss adjusting
  • Accident scene investigations
  • Insurance policy coverage knowledge
  • Estimating Software
  • Florida Adjuster's License (5-20) All Lines
  • Skilled multi-tasker
  • Highly motivated
  • Advanced computer skills
  • Advanced oral and written communication skills
  • Customer service-oriented
  • MS Office
Work History
Multi-Line Senior Claims Adjuster, 2005 to Current
Cunningham Lindsey US, Inc – Tampa, FL
  • Investigate claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
  • Settle claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, disposing of salvage, and pursuing subrogation when appropriate.
  • Maintain diary system to ensure that claim files are current and required follow-up actions have been completed.
  • Communicate with vendors, producers, policyholders, clients, and insurance companies to provide claim status.
Claims Assistant, 01/2004 to 01/2005
Broadspire Services, Inc – Plantation, FL
  • Investigated claims to determine validity and extent/duration of disability by conducting telephone interviews with clients, claimants, or other parties as required.
  • Established reserves and authorized payments within established approval limit.
  • Department functions included full claims administration of self-funded and insured disability programs for employer groups.
Document Imaging Technician, 01/2001 to 01/2005
Memorial Regional Hospital – Hollywood, FL
  • Prepped, scanned, and indexed medical records into the imaging system.
  • Verified quality of scanned documents and patient demographics.
  • Retrieved and corrected records as necessary.
  • Team Leader / Trainer
Personal Assistant, 01/1999 to 01/2001
Barry Godin Insurance Agency – Hollywood, FL
  • Answered multiple-line telephone and routed calls as necessary.
  • Handled customer service calls on a daily basis.
  • Assisted with bookkeeping and collection functions.
Education
American Senior High School - Miami Lakes, FL
Vale National (Casualty) Adjusting School - Arlington, TX
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Resume Overview

Companies Worked For:

  • Cunningham Lindsey US, Inc
  • Broadspire Services, Inc
  • Memorial Regional Hospital
  • Barry Godin Insurance Agency

School Attended

  • American Senior High School
  • Vale National (Casualty) Adjusting School

Job Titles Held:

  • Multi-Line Senior Claims Adjuster
  • Claims Assistant
  • Document Imaging Technician
  • Personal Assistant

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