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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Seeking a position in Sales Management with a company that will allow me to use my excellent analytical and technical skills in which I can make a significant contribution through an increase in sales volume and profit. Offering a combination of 14 years of experience in Customer Service, Inside / Outside Sales, Purchasing and Inventory control with an ability to deliver substantial revenue, productivity and quality improvement. Serving as a single-source for all project, order entry, post-order management needs and computer support.

Core Qualifications
  • Lead Development
  • Reports generation and analysis
  • Training and development
  • Contract negotiation/review/drafting
  • Client-focused
  • Customer Service
  • Excel in Project Management techniques
  • Multi-Task Management
  • Domestic and International Experience
  • Computer proficient;Microsoft Office: Word, Excel, PowerPoint ,
  • Applications and Products in Data Processing),
  • 40+ Typing Speed: Words Per Minute
  • E-Mail Software (Outlook, Lotus Notes)
  • ERP System Syteline
  • SAP
  • Results-oriented
  • Seasoned
Experience
MRO Project Sales, 03/2013 to Current
Jeld-WenKent, WA,

Walworth manufactures and supplies fluid control valves for a various industries such as energy, chemical and petrochemical refineries, oil and gas, pulp and paper, mining, cryogenic and ship building applications.The variety of materials such as carbon and alloyed steels, austenitic and duplex stainless steels, nickel alloys, ductile iron, and bronze, just to mention a few, which are available as Gate, Globe, Check, Ball, Pressure Seal, AWWA Butterfly and Plug Valves, in the various alloy materials necessary to meet the required specifications for the valve industry.Increased sales by 8% over two-year period.

  • Currently responsible for evaluating customers RFQ's/ RFP's, revising specifications, technical data sheets,preparing formal quotations, GA drawings , order entry, and following up on submittal bids.
  • Setting up new accounts, training new employees, and problem solving.
  • Pulling Open Order Reports and Total Sales Reports.
  • Evaluate Customers' requirements in a timely professional response.
  • Negotiate terms and condition with customer base and review contract terms on all sales orders.
  • Process orders for distributors, OEM, and Valve products per order request.
  • Act as a liaison between customer and manufacturing entity for unique products and applications.
  • Resolve order urgencies issues in liaison with warehouse employees and shop operations.
  • Work closely with other departments in the organization including quality assurance, engineering, and marketing.
  • Pull invoices, proof of delivery tickets, material safety data sheets and technical data.
  • Set appointments with customers and visit locations on a monthly basis.

*Received Employee of the Month for July 2014

Inside Sales, 02/2007 to 10/2012
SquarePortland, OR,

Global provider of Flame Resistant, Work wear, head-to-toe personal protective equipment solutions, and safety incentive award programs for hundreds of companies in the Oil and Gas industry.Increased sales by 17% over 4 period.

  • Manage top key accounts such as Schlumberger, Cameron, Halliburton, National Oilwell Varco, among other companies Maintain proficiency in using personal computer, data entry and other office equipment and software.
  • Provide quality service to internal and external customers in all assigned tasks and projects.
  • Present price, credit and terms in accordance with standard procedures Generate new sales by providing product and technical information in a timely manner.
  • Accurately process customer transactions such as orders, quotes or returns Monitor scheduled shipment dates to ensure timely delivery and expedite, as needed Communicate to the purchasing department unexpected increases or decreases in demand for products
  • Develop and deliver progress reports, proposals, requirements documentation and presentations Build, develop, and grow any business relationships vital to the success of the project.
  • Worked with an outside sales force to improve professional manners Communicated with customers on a daily basis; advertised products to potential customers, and conducted cold calls, offering our service and products Consistently met and exceeded sales quotas and goals.
  • Adapted to constant changes, while keeping a high sales volume Managed an extremely heavy inbound phone, e-mail and faxes load Coordinated and expedited orders in multiple warehouses.
Account Manager, 2001 to 04/2007
Marine, Oil, Mining Industrial SupplyCity, STATE,

Is Re-Manufacturer of air starters for diesel, gas and natural gas engines International.M.O.M air starter are the original equipment found on natural gas compression stations, drilling rig engines, offshore production platforms, power plants, industrial engines, heavy-duty trucks and much more.M.O.M.also provided quotes for Diesel Engines and Diesel Engine Components such as: Piston Kits, Injectors, Turbos, Cylinder Heads.

  • Handled top 3 accounts which represented 80% of company's revenue, as well as generated new business for the company.
  • Maintain proficiency in using personal computer, data entry and other office equipment and software.
  • Provide quality service to internal and external customers in all assigned tasks and projects Present price, credit and terms in accordance with standard procedures Generate new sales by providing product and technical information in a timely manner.
  • Accurately process customer transactions such as orders, quotes or returns Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
  • Communicate to the vendors unexpected increases or decreases in demand for products.
  • Develop and deliver progress reports, proposals, requirements documentation and presentations.
  • Build, develop, and grow any business relationships vital to the success of the project.
Professional Affiliations

Pipe, Valve and Fittings Round Table Member (2013 - present)

Young Professionals of Energy Member (2013 - present)

Education
License State of Texas: Property&Casualty Life&Health, Expected in 2001
Kaplan University - Houston, TX
GPA:
High School Diploma: , Expected in 1999
Capital Hill High School - Oklahoma City, OK
GPA: GPA: 3.5

Languages

Spanish - Excellent (Read, Write and Speak)

English - Excellent (Read, Write and Speak)

Skills
  • Proven experience in people management that includes working as part of a team, as well as a Leader
  • Experience with giving and following directions, systematic planning and organization
  • Extremely organized and self-motivated with the ability to prioritize heavy e-mail and phone traffic
  • Strong sense of urgency as well as approach assignments with enthusiasm and driven results

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Resume Overview

School Attended

  • Kaplan University
  • Capital Hill High School

Job Titles Held:

  • MRO Project Sales
  • Inside Sales
  • Account Manager

Degrees

  • License State of Texas
  • High School Diploma

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