Personable, friendly and solution-oriented. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Skilled in receiving and processing payments by cash, check, credit card and automatic debit. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Pleasant personality and great communication and customer service skills.
- Credit card payment processing
- Clerical support
- High-energy attitude
- Courteous demeanor
- Customer relations
- Call center experience
- Problem-solving abilities
- Microsoft Office expertise
- Shipping and receiving understanding
- Transportation solution development
- Retail sales customer service
- Store maintenance
- Cash register operation
- ID verification
- Customer order recording
- Customer greeting
- Credit and cash transactions
- Merchandise restocking
- Scanner operations
- Customer assistance
- Cash management
- Food safety and sanitation
- Math and language skills
- Engaging personality
- Payment processing
- Reliable team worker
- Comfortable standing for long time periods
- Excellent multi-tasking
- Membership renewals
- Payment acceptance
Carmel, IN, 09/2020 - 01/2021
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Del Rio, TX, 08/2020 - 09/2020
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Updated accounts with recent information and processed customer payments.
- Consulted with customers regarding their needs and concerns.
- Educated customers on service plans, including upgrades.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Reviewed account and service histories to identify trends and issues.
- Documented conversations with customers to track requests, problems and solutions.
Hugo, MN, 10/2019 - 01/2020
- Assisted in loading delivery trucks with prepared packages.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Resolved conveyor system issues by clearing jams and blockages.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Used hand tools and loading equipment, including pallet jacks and two-wheelers.
- Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
- Unloaded and loaded trucks
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Resume Overview
School Attended
- Granger High School
Job Titles Held:
- Seasonal Worker
- Service Representative
- Package Handler
Degrees
- High School Diploma
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