Enthusiastic Customer Service Professional with 7 years of experience. Dynamic Trainer and Interactive Presenter with great leadership skills. Proven ability to communicate well with customers while working in a high quality environment.
Worked with other departments within the company, and diligently completed assigned tasks, working overtime as needed.
Write and create speeches
Deliver messages to mixed audiences
Return emails and reply to correspondences
Implement national conference calls
Set up and manage social networks sites
Coordinated care for a panel of patients throughout the continuum of care to ensure that care was timely, appropriate, of high quality and cost effective.
Administered Manage Care Programs
Analyzed data to deliver and differentiate care plans.
Communicated with patients daily via phone concerning their services with the agency.
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