mortgage loan originator resume example with 5 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
As a licensed Mortgage Loan Originator with a sales background and small business ownership experience, I offer a strong foundation in banking and a customer-centric approach. My expertise lies in effective communication, negotiation, and delivering exceptional service, with a proven track record of achieving results in business-to-business and business-to-consumer environments. Additionally, I bring valuable skills in team management, operations oversight, and meticulous attention to detail from my experience as a small business owner in the videography industry. With my transferable skills, technical knowledge, and dedication to success, I am well-equipped to provide efficient services and maintain high customer satisfaction in your organization.
Skills
Regulatory Compliance
Document Analysis
Relationship Building
Attention to Detail
Financial History Review
Application Coordination
Loan Processing Coordination
Analytical and Critical Thinking
Experience
Mortgage Loan Originator, 01/2023 to Current First Western Trust Bank – Vail, CO,
A passion for serving customers, adept at assisting with document submissions, simplifying complex concepts, fostering relationships with partners' customers, and collaborating with colleagues.
Extensive knowledge of diverse loan programs and the loan process, ensuring a deep understanding of various options and their implications.
Enthusiastic about personal improvement and professional development, constantly seeking opportunities to learn and evolve.
Demonstrated ability to self-motivate and consistently deliver outstanding results, with a proven track record of surpassing goals.
Effective communication, active listening, and building rapport, enabling meaningful interactions to assess customer needs and recommend suitable solutions.
Meticulous attention to detail, ensuring accuracy in documentation, compliance with legal regulations, and protection of customer privacy.
Lead Videographer, 06/2021 to Current Unitedhealth Group – Adkins, TX,
Proficient in efficiently managing time and meeting deadlines in a dynamic work environment, ensuring timely delivery of high-quality wedding videos.
Demonstrates strong problem-solving abilities to tackle unforeseen challenges during weddings, including schedule changes, equipment issues, and demanding lighting conditions, effectively resolving them for a successful shoot.
Showcases a unique creative vision in capturing captivating shots, utilizing composition, lighting, and angles to craft compelling narratives and produce memorable wedding videos.
Possesses a keen eye for detail, capturing the essence of each wedding by encapsulating significant moments, emotions, and intricate details, resulting in highly personalized and comprehensive videos.
Maintains effective communication with clients, wedding planners, and team members, ensuring a thorough understanding of client expectations, smooth logistics coordination, and a harmonious videography experience.
Creative Media Business Owner, 04/2021 to Current Dean Health – Shawnee, OK,
Proven track record of successfully managing multiple video production projects simultaneously, ensuring efficient utilization of resources, meeting deadlines, and delivering exceptional results aligned with client expectations.
Extensive knowledge of copyright laws, licensing agreements, and intellectual property rights, guaranteeing strict adherence to legal requirements throughout the video production process, safeguarding clients' interests and minimizing risks.
Proficient in fostering and nurturing strong relationships with clients, vendors, and subcontractors, adeptly negotiating and drafting contracts that establish clear terms, mutually beneficial outcomes, and long-lasting partnerships.
Expertise in budget creation and management for video production projects, employing accurate cost estimation, meticulous expense tracking, and comprehensive financial reporting to maximize profitability and ensure financial sustainability.
Skillful in assembling and managing a high-performing team of contract employees, fostering effective collaboration, streamlining scheduling, and implementing quality control measures to achieve exceptional production outcomes.
Excellent communication skills to engage with clients, thoroughly understanding their vision and requirements, providing timely updates, and ensuring unwavering customer satisfaction throughout the production journey.
Sales Representative, 08/2022 to 01/2023 The Beach House – Hilton Head Island, SC,
A passion for engaging with customers, facilitating document submissions, simplifying complex concepts, and fostering strong partnerships with both customers and colleagues.
Demonstrated ability to motivate oneself and consistently achieve goals, evidenced by a proven track record.
Deep comprehension of Verizon Wireless products and services, including mobile devices, plans, features, and add-ons, enabling effective customer communication and accurate information delivery.
Proficient in reviewing and clarifying contractual agreements to customers, ensuring compliance with legal requirements and fostering transparent interactions.
Adherence to federal and state regulations, including FCC guidelines and consumer protection laws, to ensure compliance throughout the sales process and safeguard customer privacy.
Skillful in understanding and assessing customer needs, aligning with their preferences, usage patterns, and budget, and recommending suitable products and plans.
Cashier, 08/2021 to 07/2022 Carnegie Beer Outlet – City, STATE,
Meticulous in maintaining accurate records, identifying discrepancies, and ensuring precision in all transactions and processes.
Dedicated to providing exceptional customer service, addressing inquiries, resolving issues, and fostering positive customer experiences.
In-depth knowledge of legal and regulatory frameworks, ensuring strict adherence to requirements and responsible practices.
Skilled in clear and concise communication, facilitating seamless information exchange among colleagues, customers, and suppliers.
Adept at multitasking, managing time efficiently, and prioritizing tasks to meet deadlines and exceed customer expectations.
Quick to adapt to new situations, resolve challenges, and find innovative solutions to optimize operational efficiency and customer satisfaction.
Food Runner, 07/2018 to 08/2021 TopGolf – City, STATE,
Expertise in maintaining a safe and sanitary work environment, adhering to food safety regulations, and promoting health and safety standards.
Diligent focus on meticulously reviewing and verifying food orders to ensure precise item selection, quantities, and special requests, guaranteeing utmost customer satisfaction.
Profound comprehension of the restaurant's menu, encompassing ingredients, preparation techniques, and allergen information, enabling effective communication with customers and precise order delivery.
Proficiency in thriving within a fast-paced setting, swiftly delivering food orders from kitchen to table, thereby facilitating seamless operations and prompt customer service.
Exceptional ability to communicate seamlessly with kitchen staff, servers, and customers, guaranteeing accurate order delivery, addressing concerns, and providing exceptional customer service.
Strong dedication to delivering outstanding customer service, fostering positive interactions with customers through friendly and professional demeanor, resolving issues, and accommodating special requests.
Education and Training
High School Diploma: , Expected in 07/2020 to South Fayette Twp High School - Mcdonald, PA GPA:
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