LiveCareer-Resume

mortgage loan originator resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enthusiastic Loan Officer capable of providing excellent customer service throughout the loan origination process. Consistently exceeds sales expectations.

Amiable Loan Officer experienced in developing constructive and cooperative working relationships with others. Solid team player capable of diligently following through on team expectations.

Capable of effectively identifying and resolving complex financial issues. Successful in fast-paced and ever-changing business environments.

Accomplished Loan Officer able to consistently achieve sales goals while offering the utmost care in client relations. Excited and motivated to help customers build successful financial futures.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Executive offering expertise gained through years of successful contributions. Motivating leader with history of building and managing teams. Proficient at identifying issues and integrating solutions to achieve results. Strong relationship builder works well with stakeholders and corporate teams. Organized Mortgage Loan Officer with [Number] years of experience in [Area of Expertise]. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.

Skills
  • Bottom Line LoanMaster Loan Servicing
  • Debt and credit management
  • Account coding aptitude
  • Collections proficiency
  • Bank security issues
  • Financial planning expert
  • Problem Resolution
  • Eligibility Verification
  • Budgets
  • Operational Improvement
  • Account Reconciliation
  • Entry Management
  • Payment collection
Education and Training
Gold Coast Tamarac FL, Expected in 03/2019 Mortgage Loan Originator : Real Estate - MLO - GPA :
Danlock University Ontario, CA, Expected in 06/2018 HIgh Ticket Closer : Sales And Marketing Education - GPA :
Gold Coast Tamarac Fl , Expected in 07/2013 Real State Sales Agent : Real Estate - GPA :
University of Pennsylvania Philadelphia, PA Expected in 05/2007 Associate of Science : Dosimetry - GPA :
Certifications

- 2014 Real Estate Rookie of the Year - Coldwell Banker
- 2014 Coldwell Banker International Diamond Society Awards for Top 5% of Realtors in Florida.
- 2016 Negotiation Certificate Program
- 2018 High Ticket Closer Certificate Program

Experience
Bank Of Tennessee - Mortgage Loan Originator
Johnson City, TN, 03/2019 - Current
  • Originated loans and assisted senior-level credit officers with complex loan applications.
  • Provided expert financial advice on mortgage and both educational and personal loans.
  • Exceeded quarterly sales goals.
  • Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
  • Effectively managed more than 20 client relationships.
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Berkshire Hathaway Homeservices Blake Realtors - Real Estate Agent
Castleton On Hudson, NY, 09/2013 - Current
  • Counseled customers on market current status for residential and land markets.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Verified completion of legal formalities prior to closing dates through research and process.
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors.
  • Answered phonecalls and emails from potential and existing customers.
  • Managed and rented out rental properties.
  • Wrote contract documents, purchase agreements and closing statements.
  • Met and exceeded sales goals through consultative sales techniques and closing abilities.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Capital Health - Medical Dosimetrist
Allentown, NJ, 02/2011 - 07/2013
  • Maintained continuous functionality of radiation therapy equipment and reported malfunctions to management.
  • Used radiation therapy equipment to deliver prescribed dosages to specific body parts.
  • Prepared patients for treatments in accordance with prescription and care plan data, answered questions and adjusted positions to promote comfort with processes.
  • Reviewed patient medical data, including health history, current prescriptions and care plan, to verify actions before administering medication.
  • Adhered to all best practices and protocols regarding radiation protection to protect patients and staff.
  • Set up radiation therapy equipment to administer proper dosage according to patient needs and treatment protocols.
  • Monitored patients throughout treatment to proactively identify issues or adverse reactions and provide rapid response in emergent situations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
Lippert Components - Customer Service Representative
Howe, IN, 02/2007 - 03/2011
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Met or exceeded revenue objectives
  • Assessed customer needs and upsold products and services to maximize sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Trained new employees each quarter in procedures and policies in order to maximize team performance.
  • Cross-trained staff members, resulting in increase in customer satisfaction ratings.
  • Worked with managers to develop service improvement initiatives.
  • Set up and activated customer accounts.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Documented conversations with customers to track requests, problems and solutions.
  • Reviewed account and service histories to identify trends and issues.

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Resume Overview

School Attended

  • Gold Coast
  • Danlock University
  • Gold Coast
  • University of Pennsylvania

Job Titles Held:

  • Mortgage Loan Originator
  • Real Estate Agent
  • Medical Dosimetrist
  • Customer Service Representative

Degrees

  • Mortgage Loan Originator
  • HIgh Ticket Closer
  • Real State Sales Agent
  • Associate of Science

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