LiveCareer-Resume

Mortgage Consultant resume example with 10 years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Multi-talented loan processing professional versed in customer service and bank standards. Excellent communicator and decision-maker with a strong eye for detail and a proactive nature. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Skills
  • Application Preparation
  • Insurance Forms
  • Customer Communication
  • Lending Software Systems
  • Problem Solving
  • Tax Receipts
  • Loan Information Recording
  • Personal Data Collection
  • Problem-Solving
  • Personal Reference Verification
  • Time Management
  • Title Abstracts
  • Credit Bureau Contact
  • Loan Records Filing and Maintenance
  • Decision Making
  • Credit Applications
  • Verbal and Written Communication
  • Legal Documentation
  • Collateral Value Checks
  • Credit Reporting Software
  • Credit Verification
  • Employment Verification
  • Digital Applications
  • Information Verification
  • Desktop Underwriter
  • Financial Data Collection
  • Microsoft Office
  • Reviewing Financial Paperwork
  • Processing Documents
  • Gathering Appraisals
  • Complying With Legal Statutes
Experience
08/2019 to 07/2022 Mortgage Consultant Wells Fargo Bank | Phoenix, AZ,
  • Complied applications and paperwork and double-checked for accuracy.
  • Submitted applications to credit analysts.
  • Developed and maintained relationships with local real estate agents.
  • Served as liaison between borrowers and lenders and collaborated with both parties to obtain optimal loans for home purchases.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Adhered to federal and state compliance guidelines relative to retail mortgage lending.
  • Presented and processed client loan documents and verified comprehension of essential language.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
07/2016 to 08/2019 Mortgage Loan Coordinator Bank Of America Corporation | Broomfield, CO,
  • Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
  • Managed conditions sent from underwriting departments.
  • Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
  • Filed completed packages quickly and efficiently.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Evaluated financial statements and contacted institutions and customers to clarify details.
  • Interfaced with borrowers to obtain needed items and prepare applications for underwriting review.
  • Inspected loan package documentation to spot suspicious or fraudulent documentation.
  • Calculated income, assets and liabilities to meet lender requirements.
  • Structured loan packages by properly analyzing credit reports, income and asset documents.
07/2012 to 07/2016 Home Service Specialist II Bank Of America | City, STATE,
  • Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
  • Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.
  • Conveyed acceptance or rejection to customers by mail, telephone, or in person.
  • Checked applicant credit, personal references and employment histories.
  • Examined and verified information in loan application and closing documents.
  • Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
  • Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.
  • Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
  • Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
  • Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
  • Checked approvals against established bank and government lending standards.
  • Evaluated financial statements and contacted institutions and customers to clarify details.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Maintained complete confidentiality of submitted information according to release guidelines.
  • Created and completed loan submission packages.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Education and Training
Expected in | Cowley County Community College And Area Vocational-Technical School, Wichita, KS, GPA:

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Resume Overview

School Attended

  • Cowley County Community College And Area Vocational-Technical School

Job Titles Held:

  • Mortgage Consultant
  • Mortgage Loan Coordinator
  • Home Service Specialist II

Degrees

  • Some College (No Degree)

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