Motivated money transfer professional possessing strong commitment to quality customer service coupled with superb communication skills in both English and Spanish. Addresses all questions and concerns with customer satisfaction in mind.
Creative problem solver
Proficient in cash management
Fluent in English and Spanish
Rapid data entry skills
Exceptional communication skills
Money Transfer Agent, 01/2015 to Current Spectrum Communications – Chelsea, MA 02151
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Executed wire transfers, stop payments and account transfers.
Oversaw inventory and office supply purchases.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems efficiently.
Bachelor of Science: Biology, Current Emmanuel College - Boston, MA 02115
High School Diploma: 2016 Bishop Fenwick High School - Peabody