mission systems operator site lead resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Talented and focused professional with over 13 years of experience performing in both Intelligence collection as well as personnel management performing successfully in austere, highly stressful environments. Looking for a Field Service Representative position with Parsons.

  • Over 12 years in airborne ISR, with over 5000 hours of combat flight time
  • Capable leader with over 6 years of management experience
  • Knowledgeable of SOF and Conventional forces TTPs
  • Demonstrated capacity to learn and adapt to dynamic and complex situations
  • Proficient user of various mapping systems to include: Orion, Falconview, Google Earth, and Palantir.
  • Strong interpersonal and communication skills with in-depth experience in customer and unit interaction
  • Equipment testing, training and implementation
  • Bilingual, with a solid foundation in Mandarin Chinese
Mission Systems Operator/Site Lead, 06/2016 to Current
Baker Hughes CompanySanta Paula, CA,
  • Directly leads a team of 20+ Mission Systems Operator's (MSO's) in the execution of daily taskings and ensures each is compliant with theater wide requirements.
  • Maintains a detailed rotation schedule for all MSOs, balancing the needs of each individual MSO with the needs of the site.
  • Oversees MSO training program with the capacity to provide advancements and relegations.
  • Lead Instructor/Evaluator, in charge of ensuring all MSOs comply with the standards set by company and military standard operation procedures.
  • Coordinates with supported units daily to ensure close collaboration between ground forces and MSOs.
  • Utilizes a mixture of complex mission equipment while onboard an MC-12 ISR platform to provide both real time and non-real time support.
Field Service Representative, 11/2014 to 06/2016
OGSystemsCity, STATE,
  • Provided high definition imagery of target locations to multiple DoD and NATO Task Forces, supporting over 200 missions.
  • Responsible for maintaining PeARL (Performance Enhanced Aerial Reconnaissance Low) equipment and provided operators with real-time troubleshooting and support during ISR missions.
  • Presented capabilities briefings to ranking officials and incoming units, focusing on the value of the PeARL products at the strategic and tactical levels.
  • Coordinated daily with stateside engineers and programmers in order to ensure customer needs were properly met.
Sensor Operator Lead/Mission Manager, 06/2011 to 11/2014
Sierra Nevada CorporationCity, STATE,
  • Conducted counter drug operations in conjunction with DEA and Australian equivalent agencies.
  • Provided overwatch for ISAF forces, preventing enemy ambush and friendly IED strikes.
  • Operated PennantRace equipment as mission manager to perform COMINT interrogation missions.
  • Utilized full motion video to provide locations of enemy weapons caches, IED sites, and possible insurgent ambush positions.
  • Worked directly with ground teams to provide safe and efficient infiltration and exfiltration movements.
  • Coordinated with Army SIGINT Operators to provide real-time enemy locations; to be used by ground forces in planning daily missions.
  • Flight instructor/trainer in charge of ensuring new military and civilian operators proficiently conduct missions according to military standard operating procedures.
  • Extensive signal flow knowledge and equipment setup in to provide quick troubleshooting during flight missions.
  • As Operations Lead, oversaw scheduling, and conducted capabilities briefings.
Tactical Support Operator/Cryptologic Linguist, 04/2005 to 04/2011
United States Air Force/97th ISCity, STATE,
  • Actively participated in Operation Enduring freedom, 11/2009-5/2010.
  • Coordinated daily with military assets, civilian contractors, and unit leadership to accomplish missions on various manned ISR platforms.
  • Utilized a mixture of IMINT and SIGINT interrogation methods to ensure the success of important missions.
  • Responsible for making time-sensitive decisions affecting real-time tactical operations.
  • Qualified expert of mission-critical equipment and software subject matter.
  • Trained new operators to expected standards of mission proficiency.
  • Certified on 5 military aircraft and two complex intelligence collection mission systems.
  • Underwent 2 years of rigorous training to become an Airborne Cryptologic Linguist.
Education and Training
Bachelor of Arts: Business Managment, Expected in 03/2022 to The Evergreen State College - Olympia, WA
: Mandarin Chinese, Expected in to Defense Language Institute - Monterey, CA


: Chinese Military Cryptology, Expected in to Cryptologic Area Training - Goodfellow AFB, Texas,


: GSM Architecture Theory, Expected in to Phoenix Global Systems - Fayetteville, NC,


: MX-15i Certification, Expected in to L-3 Wescam - Hagerstown, MD,
Additional Information

Top Secret Clearance w/ SCI eligibility

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Resume Overview

School Attended

  • The Evergreen State College
  • Defense Language Institute
  • Cryptologic Area Training
  • Phoenix Global Systems
  • L-3 Wescam

Job Titles Held:

  • Mission Systems Operator/Site Lead
  • Field Service Representative
  • Sensor Operator Lead/Mission Manager
  • Tactical Support Operator/Cryptologic Linguist


  • Bachelor of Arts
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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