Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Summary of Achievements Subject Matter Expert with 20 + years of experience in design, selection, assembly, and test of electronic parts, electronics assemblies, rocket motor structures and propulsion systems Insightful Quality and Systems with 20 years of experience. Reviews and updates production processes based on customer and contract requirements to increase consistency, minimize waste. Systematic problem solver in pursuit of boundless progress.

  • Recognized by the Missile Defense Agency (MDA) MDA-Mission Assurance and Safety Organization’s Individual Performance Award (2012) for significant contributions resulting in improved relaibility
  • As a major contributor to MDA' s formal audit program, assessed many sub-tier suppliers and was responsible for driving hundreds of improvements into critical MDA components thereby improving MDA' s system level performance
  • Independently assessed and identified risks and proposed risk mitigation plans to address use of electronic piece parts acquired through brokers on hardware used on space and aerospace products including radiation hardened EEE parts and avionics suites
  • Co-Owner of three US and International Patents on packaging and assembly techniques for Micro-Electro Mechanical System (MEMS) for >20GHz electrical switching systems (MEMS)
  • Successfully Managed New Product Introduction for Electronics Products In China and Costa Rica
  • Trained in multiple Aerospace, Military and industry (IPC) specifications
  • Failure Analysis for rocket motors, electronic parts, Electronic Assemblies
  • Problem Solving using 8D methodology
  • Reliability Engineering
  • Project and Program Management
  • Manufacturing Assembly and Test Methods for Military MIL-STD-1540B, MIl-STD-810, MIL- STD-1576, MIL-STD 1540 and various IPC and JEDEC standards
  • Systems Knowledge of Missile and Rocket Products, mission assurance and quality procedures
  • Supplier and Process/Product Qualification for Commercial-off-the-Shelf Technologies (COTS) and military products
  • Quality Process- 8-D, RCCA. ISO-9001, AS9100
  • Earned Value Management
  • Design for X (X=Manufacturing, Test
  • Electrostatic Device Damage
  • Six-Sigma Green Belt certification
Work History
05/2009 to 02/2021
Mission Assurance Representative Johnson & Johnson Pensacola, FL,
  • Identify technical and programmatic risks on the Missile Defense programs at Northrop Grumman Space using MDA Mission Assurance guidelines, from a Parts, Materials, Process perspective.
  • Supported Pedigree Reviews and Technical Reviews of hardware (avionics, solid rocket motors, ordinance and mechanical systems) and developed risk levels and mitigation plans.
  • Developed strong relationships with MDA Program Offices, Northrop Grumman, Boeing, Lockheed -Martin, Raytheon and Aerospace Corporation.
  • Assisted with developing and implementing quality assurance improvements based on call evaluation results.
  • Drafted performance and quality assurance reports and presented findings at weekly and monthly quality meetings.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Consulted literature to investigate hardware malfunctions.
  • Partnered with management, NASA and suppliers to create, develop and implement quality initiatives, resulting in scrapping of production lots of multiple electronic parts and risk avoidance
  • Performed root cause analysis through metallurgical and statistical analysis resulting in recall of delivered hardware
  • Led 20+ manufacturing and test process improvement projects to help operations meet and exceed quality standards and reduce costs.
  • Developed and maintained quality assurance procedure documentation
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training of inspection methods and hardware acceptance process
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
  • Evaluated hardware pedigree and statistical data as part of Failure Review Boards to identify root cause(s) of nonconformance conditions.
  • Collaborated with Prime & Sub-contractor Quality personnel to identify and resolve non-conformances, as well as identifying Continuous Improvement opportunities.
  • Assisted suppliers in identifying and implementing Best Practices during qualification and acceptance testing events.
05/2007 to 02/2009
Manufacturing Manager Autodesk Inc. Wyoming, WY,
  • Managed Test Engineering, Reliability, Quality and Manufacturing for high reliability Tablet PCs and Touch PC products in a start-up environment (13+ employees).
  • Qualified and managed supply chain, quality, reliability and yield improvement at contract manufacturers in China (Flextronics) and Costa Rica.
  • Released test methods for optimized product and system performance.
  • Tracked new material shipments and coordinated flow of materials at different stages of manufacturing to align with procurement expectations..
  • Performed detailed material inventories and ordered more supplies.
  • Achieved aggressive production and quality requirements for ruggedized tablets
  • Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
  • Led applicable mechanical design and integrity/reliability issues for switching products and tablets
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Set product standards, examining samples of raw products and processing tests, to monitor quality of all finished products.
07/2006 to 05/2007
Staf Engineer Honeywell Aerospace City, STATE,
  • Developed mitigation plans for identification, inspection and control for Tin whiskers in aerospace and space hardware that impact systems and product performance
  • Developed systems based cost models for aircraft engines ensure quality assurance; systems performance and costs goals are met
  • Developed product requirement, design limitations and process capability models to optimize product costs for coatings, forgings and special processes
07/2002 to 07/2006
Senior Principal Engineer Orbital Sciences Corporation City, STATE,
  • Led a team of technologists to respond to issues of parts (electronic and mechanical), manufacturing processes and materials on at least two major DoD contracts. Responsibility also included parts data base management and supplier audits.
  • Developed and implemented a robust Parts Materials and Process Management Plan for the company
  • Performed Earned Value Analysis for responsible account (annual >1 M$).
  • Led several failure investigations on hybrids, EEE parts failures, Printed Circuit Boards (PCB), PCB assembly (PCBA) and mechanical parts
  • Developed and presented technical and programmatic issues to senior management, customer's chief engineer and the DoD customer.
  • Considered as subject matter expert in ablatives coatings, castings, forgings, tin whiskers and printed circuit card manufacturing and test.
  • Developed supplier product/process evaluation process for Missile Defense Agency (MDA) Orbital's MDA products
  • Worked with customer, MDA and other DoD partners to identify service life issues and developed an accelerated evacuation program
Expected in 04/2019
Diploma: Systems Engineering With Focus in Cybersecurity
Naval Postgraduate School - Monterey, CA
Expected in 1999
Masters Certificate: Project Management
George Washington University - ,
Expected in 05/1984
Ph.D.: Materials Science And Engineering
Northwestern University - Evanston, IL
  • Dissertation: Internal Stresses in Steady Sate Creep of Al-Cu Alloys
Expected in 1979
Master of Technology:
Indian Institute of Science - Bangalore,
Expected in 1977
Bachelor of Technology:
Banaras Hindu University - ,

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  • Indian Institute of Science
  • Banaras Hindu University

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