Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Masters in Information System, graduated on June 25, 2011 with 3.92 GPA. Member of Alpha Chi National Honors Society.
More than 4 years of experiences in full software development cycle of Enterprise Web Applications, Information System Management and Client/Server Applications. Wear many hats and filled in many roles from System Analyst, Developer, Tester, Configuration Management Administrator and, Project Manager. 
Worked in real estate and insurance sectors in North America and Philippine markets. 
  • SDLC/STLC Methodology
  • Traditional Waterfall, Incremental Method, XP, Business Integration (BI), Rational Unified Process (RUP), Agile Methodology, V Model, ETVX Methodology.
  • Database
  • MS Access 2.0/95/2000, DB2, Oracle9i/10, SQL Server 7, Sybase SQL Anywhere 5/8, MySQL, PL/SQL, Btrieve
  • Languages
  • VBA, Visual Basic 6, ASP, MS Access 2.0/95/2000/2007
  • Unix/Shell Script, Batch Files
  • HTML/DHTML, JavaScript, CSS, VBScript, ASP, Java, JSP, PHP
  • IDE / Tools
  • Visual Basic, MS Access, Eclipse 2.1/3.1, Oracle TOPLink 9.1.4, IBM VisualAge, IBM Websphere Studio for Application Development (WSAD), IBMRational Application Developer (RAD)
  • TOAD, SQL Plus, SQL Navigator, MySQL Administrator, MySQL Query Browser.
  • Operating System / OS protocol
  • Windows 3.X/9X/2000/XP/Vista, Windows NT/Server 2003, Sun Solaris, MS Dos, Suse/Linux, Unix, Novell Netware, Samba, TAS
  • Web/Application Server
  • Apache 2.0.43, Tomcat 4, IBM Websphere, JBOSS 3.2.3/4.0
  • Configuration Management / Build Tools
  • Rational ClearCase 2003.06.xx/7.0, Rational ClearQuest 2003.06.xx/7.0, Rational RequisitePro, Perforce, CVS, VSS, PVCS Tracker, Bugzilla, Makefile
  • Unix Tools/Utilities
  • VI editor, Emac editor, korn / bash shell scripting, FTP
  • Documentation/Other
  • MS Word, MS Excel, MS Visio, MS PowerPoint, MS Project, Adobe PhotoShop, CoStar Windows XP, Mac OSX, Apache, PHP4/5, Joomla, HTML, CSS, MySQL, Eclipse, XAMPP, FTP, Adobe Photoshop, Elements, Paint.Net, MS Office, Adobe Professional, MailChimp, CoStar MS Access, Visual Basic for Applications, Windows Platform, GL, Excel, Client-Server environment, MS Office, MS Visio
2009 to 02/2010
MIS Manager Hyatt Hotels Corp. Fort Worth, TX,
  • Managed the company website, and all project web pages.
  • Tested web pages in different browsers such as IE, Mozilla Firefox, Safari, and Chrome.
  • Researched, tested and recommended various COTS for company and employee use.
  • Researched, identified and managed vendors and consultants.
  • Created and maintained the company's databases.
  • Created the company's system policies.
  • Managed the company's hardware and software technology assets.
  • Performed on-demand troubleshooting.
  • Installed/configured new equipments.
  • Assisted with software installation and troubleshooting.
  • Created other possible ways to improve the company's system process by adding an intranet to the company website for the company's executives and other employees.
  • Created a plan to streamline the company's online marketing strategy, by redesigning the websites in Joomla, and applying SEO / SEM best practices.
  • Participated in the weekly status meeting.
  • Managed the company's IT Assets.
  • Identified and recommended value-added technologies that can leverage the business process of the company.
  • Performed system risk analysis and planning.
  • Tested all the changes in systems, document them and train users on new processes.
  • Created the company's system policies and train users to follow them.
  • Responsible for tracking IT issues, escalation of issues and following through with issues until resolution.
07/2008 to 11/2008
Consultant Clifton Larson Allen Cranston, RI,
  • Analyzed, tested and managed the company information system, website, and all IT projects.
  • Performed User Acceptance and Installation Testing on various COTS products, including Top Producer 8i website and their marketing systems, CoStar system and SHOWCASE.
  • Created and managed the company's MySQL database which includes: clients, realtors, listings, closings, etc.
  • Identified and recommended value-added technologies that can leverage the business process of the company.
1999 to 01/2000
Consultant Clifton Larson Allen Irvine, , Philippines
  • Analyzed, designed and developed systems using MS Access, Visual Basic for Applications and SQL.
  • Migrated data from Btrieve to MS Access DB.
  • Conducted client presentations and user training on how to use the system.
  • Prepared client, user and training documentations.
  • Maintained the system and assisted users to solve operating problems. 
05/1997 to 11/1998
Programmer/Analyst The College Of William & Mary Williamsburg, , Philippines
  • Gathered user requirements.
  • Analyzed, designed and developed systems using MS Access, Visual Basic for Applications and SQL.
  • Created systems for the Accounting, Insurance and HR departments.
  • Performed different types of types of testing throughout the software life cycle.
  • Migrated data from the legacy system to the new system.
  • Created users and training documentation.
  • Conducted training on how to use the system.
  • Assisted users to solve operating problems.
Education and Training
Expected in June 25, 2011
MS: Information System
Strayer University - Arlington, VA
Information System 92 Member of Alpha Chi National Honors Society
Expected in 2008
: Configuration Management using Rational ClearCase / ClearQuest
- Fairfax, VA
Expected in 2007
: Java Web Development
International Solutions Group - Herndon, VA
Expected in 1998
: Website Development, Design, Administration and Security
TEAMS, Inc - Makati, NCR
Expected in 1997
: Computer Engineering
Mapua Institute of Technology - Manila, NCR
Computer Engineering
.Net, Accounting, Adobe, Adobe PhotoShop, streamline, Agile, Apache, Apache 2.0.43, Application Development, ASP, bash, browsers, Btrieve, BI, business process, ClearCase, Client-Server, hardware, Configuration Management, CSS, client, clients, CVS, databases, Database, Documentation, DHTML, Eclipse, Eclipse 2.1, editor, FTP, GL, HTML, HR, PHP 4, PHP, PHP4, DB2, IBM VisualAge, IDE, Insurance, IE, Java, JSP, JavaScript, JBOSS 3.2.3, LAMP, Linux, Mac, marketing, MS Access, MS Excel, Excel, MS Office, MS PowerPoint, MS Project, SQL Server 7, Windows Platform, 2000, 3.1, Windows 3.X, 9X, Windows NT/Server, Windows XP, MS Word, MS Access 2.0, MS Dos, MySQL, Navigator, Novell Netware, online marketing, OS, Operating System, Oracle9, Oracle, DB, Developer, PL/SQL, Paint, policies, presentations, processes, Producer 8, PVCS, RAD, risk analysis, RUP, Rational Unified Process, Samba, SDLC, Script, shell scripting, software installation and troubleshooting, Sun Solaris, SQL Plus, SQL, strategy, Sybase SQL Anywhere 5, user training, TOAD, Tomcat 4, troubleshooting, Unix, Unix/Shell, Utilities, VBScript, VI, Visio, Vista, Visual Basic, Visual Basic for Applications, VBA, Visual Basic 6, Web Development, Website Development, website, websites, web pages, IBM Websphere

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School Attended

  • Strayer University
  • International Solutions Group
  • TEAMS, Inc
  • Mapua Institute of Technology

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  • MIS Manager
  • Consultant
  • Consultant
  • Programmer/Analyst


  • MS

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