Highly-enthusiastic client service professional with nine years of customer service practice in dealing directly with persons experiencing homelessness as well as serving those in our community with physical, relational and employment needs. Demonstrating consistent care and customer service for each individual regardless of mental or physical capacity. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives as well as performing as a diligent advocate in various leadership roles with demonstrated experience and aptitude for working under limited supervision. High competency in meeting quality standards and current on all training requirements including self-development outside of employer expectations.
Partnered with SOMA Ministries to provide leadership for community development in Jamaica (2013, 2015, 2019)
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