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Millwork Specialist Resume Example

Resume Score: 80%

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MILLWORK SPECIALIST
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. 

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Markdown/promotional procedures
  • Customer service expert

 

 

  • Telephone etiquette
  • Multitasking
  • Problem solving
  • Energetic work attitude

 

 

Accomplishments

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key purchases.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking 

  • Assists customer with a special order purchase while answering phone calls from other customers and frequent questions from other customers in the store.
Work Experience
Millwork Specialist
March 2012 to January 2013
Company Name - City, State

Cross-trained and provided back-up for other customer service representatives when needed. 

Assisted customers with store and product complaints. 

Guaranteed positive customer experiences and resolved all customer complaints. 

Assisted customers in finding out-of-stock items. 

Prevented store losses using awareness, attention to detail and integrity. 

Prepared and sold broad range of merchandise to individuals and commercial accounts. 

Cashier
October 2010 to March 2012
Company Name - City, State

Prevented store losses using awareness, attention to detail and integrity. 

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. 

Worked as a team member performing cashier duties, product assistance and cleaning. 

Assisted customers with store and product complaints. 

Guaranteed positive customer experiences and resolved all customer complaints. 

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. 

Organized the store by returning all merchandise to its proper place. 

Fine Jewelry Cashier
April 2009 to August 2010
Company Name - City, State

Excelled in exceeding daily credit card application goals. 

Trained new employees. 

Developed highly empathetic client relationships and earned reputation for exceeding sales goals. 

Prevented store losses using awareness, attention to detail and integrity. 

Replenished merchandise shelves with items from the stockroom. 

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. 

Organized the store by returning all merchandise to its proper place. 

Performed department opening duties, including counting cash drawers and checking all equipment for proper functioning. 

Educational Background
High School Diploma : 2007Jim Thorpe Area High School - City, State, United States
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Resume Overview

School Attended

  • Jim Thorpe Area High School

Job Titles Held:

  • Millwork Specialist
  • Cashier
  • Fine Jewelry Cashier

Degrees

  • High School Diploma : 2007

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