Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
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Customer Service
Customer Interface
Multi-tasking
Cross-trained and provided back-up for other customer service representatives when needed.
Assisted customers with store and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.
Assisted customers in finding out-of-stock items.
Prevented store losses using awareness, attention to detail and integrity.
Prepared and sold broad range of merchandise to individuals and commercial accounts.
Prevented store losses using awareness, attention to detail and integrity.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Worked as a team member performing cashier duties, product assistance and cleaning.
Assisted customers with store and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Organized the store by returning all merchandise to its proper place.
Excelled in exceeding daily credit card application goals.
Trained new employees.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Prevented store losses using awareness, attention to detail and integrity.
Replenished merchandise shelves with items from the stockroom.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Organized the store by returning all merchandise to its proper place.
Performed department opening duties, including counting cash drawers and checking all equipment for proper functioning.
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School Attended
Job Titles Held:
Degrees
