mid city region vendor manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
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Results-driven Management professional with 8 years of experience in data analysis, vendor operations, government and transportation. Highly adept in planning, tracking and executing data analysis. Dedicated to sustaining operational accuracy and in time sensitive and demanding environment. Proficient in Microsoft Office Suite and Oracle.

  • Google Sheets
  • Microsoft Office Suite (Word, Excel Power Point, Access)
  • Oracle
  • Salesforce
  • Microsoft Power BI
  • Zonar
  • Synovia
  • Info Tronics
  • File and data retrieval systems
  • Administrative management
  • Conflict resolution
  • Vendor relationships
  • Tableau (course work)
  • MySQL (course work)
Master of Science: Business Analytics Operations Management, Expected in 05/2020
Lewis University - Romeoville, IL,
Status -
Bachelor of Science: Business Administration - Finance, Expected in 08/2015
Roosevelt University - Chicago, IL,
Status -
Associate of Arts: Accounting, Expected in 06/2012
Malcolm X College - Chicago, IL,
Status -
Mid-City Region Vendor Manager, 04/2019 - Current
Angi Homeservices Inc. Indianapolis, IN,
  • Managing assigned vendors in Student Transportation ensuring quality and safe services are provided to transport 20k CPS students to school and home daily.
  • Build and manage existing relationships with contracted transportation vendors, school administration, parents, law department, ODLSS and Safety and Security; handling day to day operations.
  • Govern awarded contracts to vendors ensuring compliance, resolve service discrepancies, monitor key performance indicators, and improve performance; such as collaborating with ODLSS, safety and security and law departments to investigate incidents/issues.
  • Compile and track data via MS Excel, Oracle and GPS software for daily reporting needs, equipment needs, liquidated damages, billing discrepancies, service complaints, daily performance, evaluations and KPI documents.
  • Compiled and verified data to resolve issues and streamline efficiency of Emergency Vendor Invoice Payment.
  • Collaborate with Procurement/Business Diversity department to assess RFP client proposals for new and existing vendors.
  • Provide onboarding and coaching to new vendors transitioning to performing student transportation day to day operations.
Senior Business Analyst, 10/2018 - 02/2019
Spencer Gifts, Llc Mohegan Lake, NY,
  • Served as liaison, with regional managers, CSC Managers, Commercial and Accounting departments to address asset needs, location, vehicle compliance and tracked Capital expenditures.
  • Teamed with 250+ CSC locations to manage asset needs: prepared asset request forms and tracked expenses.
  • Collaborated with Accounting and Commercial departments; completed research using salesforce, utilizing spreadsheets and v-lookups to monitor reports and proactively address potential issues in asset location, requests, new business equipment fulfillment.
  • Routine system administration: Performed daily administrative tasks keeping vehicle information updated in EAM Oracle database.
  • Reviewed and processed requisitions in Oracle.
Operations Analyst, 11/2015 - 10/2018
Illinois Central School Bus City, STATE,
  • Supervised reporting and monitored performance of 120 routes, staff of approximate 200; for school district client contract which provided transportation services to approximately 5k students to and from school.
  • Collaborated with Regional Controller monitoring financial activities to stay within budgetary limits and forecasted activities.
  • Retained client relations providing customer service to school district client, parents, schools and charter customers.
  • Supervised necessary financial operations such as approval of invoices (billing and collection) for customers, all labor costs (including non-revenue).
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Managed time and attendance tracking as it relates to hourly staff and driver time, including all overtime, created route labor standards.
  • Assisted in daily day to day operations as needed providing dispatch coverage and bus attendant coverage on routes.
  • Responsible for timely report submissions to Corporate departments.
Federal Contractor - Data Analyst, 10/2012 - 11/2015
Office Remedies - Bureau Of Labor Statistics City, STATE,
  • Collected and processed employment data consisting of employment, wages and number of positions added or removed from job market.
  • Performed quality assurance to assess data and validate results.
  • Enforced security measures to maintain data integrity.
  • Conducted data analysis by editing and coding data using MS Excel, SAS, Text Pad and proprietary systems.
  • Presented data findings to clients: resolving data discrepancies via research/written correspondence.

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Resume Overview

School Attended

  • Lewis University
  • Roosevelt University
  • Malcolm X College

Job Titles Held:

  • Mid-City Region Vendor Manager
  • Senior Business Analyst
  • Operations Analyst
  • Federal Contractor - Data Analyst


  • Master of Science
  • Bachelor of Science
  • Associate of Arts

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