Microsoft Partner Store Specialist Resume Example

HEAT TEAM-Human Engagement and Training Team executed dynamic, engaging and effective training events in classroom, trade show and small/large group settings. Consistently exceeded client expectations in metrics including knowledge retention, opinion shifts, behavior change and trainer feedback. Creating and polishing training materials, including PowerPoint presentations, facilitators guides, interactive activities. Cultivated environments conducive to personal and professional growth and development.

Key Results:

• Developed individuals into the subject matter experts their companies needed.
• Dramatic increase in attendee net promoter scores as a direct result of engaging and effective training.
• 75+ training and live engagements that consistently exceeded client and attendee expectations.
• Developed and executed dynamic and effective training on behalf of two Fortune 500 companies.
• Cultivated and cemented the soft skills, demo knowledge and sales motion of over 750 retail professionals.

Provided educational support to existing teaching staff. Coordinated daily activities to conform to established classroom procedures and expectations. Prepared curriculum to cover with students in the event the regular instructor was unable to leave substitute plans.

Key Results:

• Developed strong professional relationships with district faculty
• Supported student growth both academically and socially through mutual trust and respect.
• Coached and mentored students of varying ages (2nd-9th grades) across varying schools and subjects to aid in their educational success.

Facilitator and coordinator of daily classroom procedures, activities and expectations. Provided continuity and structure to the classroom. Developed and delivered lesson plans, mentored and tutored students.

Key Results:

• Maximized student education through support and discipline.
• Designed and delivered original lesson plans; blending required science curriculum with skill-building in literacy, critical reasoning, maturation and contextualization of scientific concepts.
• Conveyed confidence and commanded respect in content knowledge through rigorous study of curriculum and personal reflection of methods.

Intern Teacher;

• Differentiated both instruction and assessment to match the abilities, interests and learning styles of a diverse student body.
• Designed, executed and assessed far-reaching lessons and units which encompassed an extensive breadth and depth of both state mandated historical content and common core standards.
• Developed and implemented potent organizational procedures for late work submission, attendance, supporting students who had been absent; all of which preserved my ability to effectively meet the immediate needs of 133 individual students with class sizes of 35+ students.
• Enhanced the educational environment for all students through sustained communication with parents, teachers, administrators and support staff.