Montgomery Street , San Francisco , CA 94105 Have been very technical savvy all my life. I love critical thinking and problem solving using out of the box ideas for solutions to problems.Â
I'm a deep problem solver and never give up.
El Dorado High School Placentia , Ca Expected in 1998 – – High School Diploma : - GPA :
Bandwidth - Messaging Engineer Raleigh , NC , 08/2012 - Current Responsible for installation, upgrading and patch management of both Exchange 2010 and Exchange 2013 environments Built out Exchange 2013 environment and migrated ~15,000 mailboxes from Exchange 2010 Responsible for Skype for Business server 2015 environment with 10 Front Ends and 2 pools in a SQL Cluster In place upgraded company Lync 2013 environment to Skype for Business server 2015 Fully configured onprem Skype4B environment hybrid with Office 365 Responsible for installation, upgrading and patch management of Symantec Enterprise Vault with ~2,400 archived mailboxes Responsible for installation, upgrading and patch management of OpenText RightFax environment from versions 9.0 to latest version 10.6 Assisted with getting Exchange 2013 environment configured for Exchange Online hybrid with Office 365 Responsible for Azure AD Sync for Office 365 Manage Exchange Online Protection(Previously was F.O.P.E.) as External Hygiene for OnPrem environment Responsible for alerting and monitoring of Exchange/Skype for Business using Solarwinds Orion and Splunk Axos Bank - Blackberry Administrator Centennial , CO , 07/2007 - 08/2012 Supported multiple BES environments for U.S. and Canadian based Blackberrys Supported over 2,000 Exchange ActiveSync devices Set up, maintained and kept up-to-date multiple Blackberry servers Ordered and supported company provided Blackberrys and aircards Responsible for managing large carrier accounts, AT&T and Verizon Personally supported the Executive Leadership Team with their mobile/data/computer needs, including after hour support. Cinemark - IT Support technician Round Rock , TX , 07/2005 - 07/2007 Troubleshooting computer software/hardware issues. Replaced hardware through warranty and lease swaps. Supported client based software, Integrated AMPS, Ramware. Advantage Sales & Marketing - CE Technician City , STATE , 2004 - 08/2005 Troubleshooting PocketPC issues. Syndicated / Impulse contact. Responsible for maintaining team inventory. Helped design the CE Tracking system. Knowledgeable of the A.R.T.S. database entry system. Responsible for maintaining the Syndicated information and making sure it's accurate. Responsible for various side projects including team rollouts, writing schedules. The Home Depot - Hardware / Plumbing Associate City , STATE , 2001 - 07/2004 Extensive knowledge of various tool manufacturers, including DeWalt, Bosch, Makita. Extensive knowledge of plumbing services, including installation of showers, toilets, sinks, faucets, drainage and hot water heaters. Was the backup to the department head of Hardware and Plumbing. Was responsible for associate's time management. Making sure things got done in a timely manner. Responsible for inventory management. Made sure inventory on the shelves and overhead matched inventory numbers on paper. BattleLan Cafe - Store Manager / Co-Owner City , STATE , 2000 - 2001 Went in with Step Father and ran an Internet Café in Fullerton. Setup and built 36 computers, networked them all together on 2 24 Port LinkSys Gigabit hubs. Cut, crimped and ran the entire network setup myself. Inside the Café, had a computer repair section that we helped provide resolution to computer troubles. Counted out and made daily deposits of large sums of money. Blockbuster Video - Senior Assistant Manager City , STATE , 1997 - 1999 Was responsible for time management of 10 customer service reps. Counted out and made daily deposits of large sums of money. Was responsible for yearly inventory count. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions . As such, it is not owned by us, and it is the user who retains ownership over such content.
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