(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Have been very technical savvy all my life. I love critical thinking and problem solving using out of the box ideas for solutions to problems. 

I'm a deep problem solver and never give up.


El Dorado High School Placentia, Ca Expected in 1998 High School Diploma : - GPA :
Work History
Bandwidth - Messaging Engineer
Raleigh, NC, 08/2012 - Current
  • Responsible for installation, upgrading and patch management of both Exchange 2010 and Exchange 2013 environments
  • Built out Exchange 2013 environment and migrated ~15,000 mailboxes from Exchange 2010
  • Responsible for Skype for Business server 2015 environment with 10 Front Ends and 2 pools in a SQL Cluster
  • In place upgraded company Lync 2013 environment to Skype for Business server 2015
  • Fully configured onprem Skype4B environment hybrid with Office 365
  • Responsible for installation, upgrading and patch management of Symantec Enterprise Vault with ~2,400 archived mailboxes
  • Responsible for installation, upgrading and patch management of OpenText RightFax environment from versions 9.0 to latest version 10.6
  • Assisted with getting Exchange 2013 environment configured for Exchange Online hybrid with Office 365
  • Responsible for Azure AD Sync for Office 365
  • Manage Exchange Online Protection(Previously was F.O.P.E.) as External Hygiene for OnPrem environment
  • Responsible for alerting and monitoring of Exchange/Skype for Business using Solarwinds Orion and Splunk
Axos Bank - Blackberry Administrator
Centennial, CO, 07/2007 - 08/2012
  • Supported multiple BES environments for U.S. and Canadian based Blackberrys
  • Supported over 2,000 Exchange ActiveSync devices
  • Set up, maintained and kept up-to-date multiple Blackberry servers
  • Ordered and supported company provided Blackberrys and aircards
  • Responsible for managing large carrier accounts, AT&T and Verizon
  • Personally supported the Executive Leadership Team with their mobile/data/computer needs, including after hour support.

Cinemark - IT Support technician
Round Rock, TX, 07/2005 - 07/2007
  • Troubleshooting computer software/hardware issues.
  • Replaced hardware through warranty and lease swaps.
  • Supported client based software, Integrated AMPS, Ramware.

Advantage Sales & Marketing - CE Technician
City, STATE, 2004 - 08/2005
  • Troubleshooting PocketPC issues.
  • Syndicated / Impulse contact.
  • Responsible for maintaining team inventory.
  • Helped design the CE Tracking system.
  • Knowledgeable of the A.R.T.S.
  • database entry system.
  • Responsible for maintaining the Syndicated information and making sure it's accurate.
  • Responsible for various side projects including team rollouts, writing schedules.

The Home Depot - Hardware / Plumbing Associate
City, STATE, 2001 - 07/2004
  • Extensive knowledge of various tool manufacturers, including DeWalt, Bosch, Makita.
  • Extensive knowledge of plumbing services, including installation of showers, toilets, sinks, faucets, drainage and hot water heaters.
  • Was the backup to the department head of Hardware and Plumbing.
  • Was responsible for associate's time management.
  • Making sure things got done in a timely manner.
  • Responsible for inventory management.
  • Made sure inventory on the shelves and overhead matched inventory numbers on paper.

BattleLan Cafe - Store Manager / Co-Owner
City, STATE, 2000 - 2001
  • Went in with Step Father and ran an Internet Café in Fullerton.
  • Setup and built 36 computers, networked them all together on 2 24 Port LinkSys Gigabit hubs.
  • Cut, crimped and ran the entire network setup myself.
  • Inside the Café, had a computer repair section that we helped provide resolution to computer troubles.
  • Counted out and made daily deposits of large sums of money.

Blockbuster Video - Senior Assistant Manager
City, STATE, 1997 - 1999
  • Was responsible for time management of 10 customer service reps.
  • Counted out and made daily deposits of large sums of money.
  • Was responsible for yearly inventory count.

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School Attended

  • El Dorado High School

Job Titles Held:

  • Messaging Engineer
  • Blackberry Administrator
  • IT Support technician
  • CE Technician
  • Hardware / Plumbing Associate
  • Store Manager / Co-Owner
  • Senior Assistant Manager


  • High School Diploma

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