To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Checked dining area supplies of linens, wrapped silverware and replenished low stock.
Assisted wait staff with timely food delivery and guest requests.
Offered product samples, answered questions and helped customers find items.
Provided attentive service and proactively assessed guest needs.
Monitored dining room inventory and replenished as necessary.
Set up advertising signs and displays on shelves, counters and tables.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Participated in team-building activities to enhance working relationships.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Exceeded goals through effective task prioritization and great work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Led projects and analyzed data to identify opportunities for improvement.
Driver, 08/2018 - 06/2020 Worlds Of Fun – Kansas City, MO,
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Checked in with dispatch service and updated with current location.
Obtained customer signatures to complete and process paperwork.
Generated consistent referrals and repeat business by providing friendly and fast service.
Answered, scheduled and responded to reservation calls at specific times and locations.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Upheld high standards of professionalism and discretion when working with high-value clients.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Verified daily deliveries against shipping instructions before delivering to customers.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Planned and adjusted optimal routes based on traffic and weather conditions.
Coordinated efficient routes to avoid delays and optimize schedules.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
Kept building entryway glass clean and polished for professional presentation.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Restocked room supplies such as facial tissues for personal touch with every job.
Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Responded to requests from patrons for linens and toiletries.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
Cleaned and stocked minibars with necessary beverages and supplies.
Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Dishwasher, 09/2008 - 03/2017 Pizza Hut – City, STATE,
Stepped into additional roles during busy times to boost coverage of important stations.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Kept all dishes, utensils and glassware clean and rotated following safety standards by Action.
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Gently moved glassware, crystal and other delicate items to prevent breakage.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Paid close attention to all instructions from supervisor to complete tasks on time.
Increased machine efficiency by scraping and pre-washing dishes.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Education
Associate Of Applied Science: Heating, Air Conditioning, And Refrigeration Installation And Repair, Expected in 05/2015 - Coastal Carolina Community College - Jacksonville, NC GPA:
Relevant Coursework Completed: Literature and Reading & English
Completed professional development in Math and Pre-Algebra
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